Chatham Bars Inn Resort & Spa, a 4-Star, 4-Diamond luxury resort is located in the town of Chatham, on Cape Cod, in Massachusetts. The resort and its location are steeped in history and rich in a service-oriented culture. Chatham Bars Inn sits high upon a bluff with sweeping views of Pleasant Bay and the Atlantic Ocean. Our understated luxury and premium amenities coupled with a staff of passionate service providers creates an experience for guests that is thoroughly enjoyable and memorable.

There are 4 full-service restaurants, 217 guestrooms; 15,000 sq. ft. of dedicated meeting space plus another 7,000 sq. ft. in additional space for meetings & events. Our 8-acre farm is the source for our fresh vegetables, herbs, and fruits. Chatham Bars Inn boasts an award-winning Spa, two pools, and a bevy of outdoor activities that includes biking, kayaking, tennis, yoga, power walks, and a quarter mile of private beach. Our boat fleet is extensive and provides enjoyment such as whale watching, deep sea fishing, seal cruises, sunset cruises, water tours, and trips to the islands of Nantucket and Martha's Vineyard.

Chatham Bars Inn is a wonderful place to work as it offers so much including great benefits, a positive culture and environment that fosters growth and enjoyment in what we do. Working with seasoned and passionate professionals who value each other and share in the same goal of consistency in quality service just makes the daily work experience pleasurable.

Our four restaurants are defined by our Chef’s creative touches, local products and fresh seafood. Our farm grows the finest vegetables and our Chefs enjoy creating delicious dishes using those very same vegetables…they even get to select and pick the items themselves! Working with the best culinary talents in an environment where everyone participates, learns, and is motivated by the local resources is one of the many reasons why working at Chatham Bars Inn is truly special.
 

In General

The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.
 

Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.
 

Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.
 

Thank you. 

Filter By Department

Housekeeping

Turn Down Attendant - Part-time, Year-round, Evenings DETAILS

Description

Chatham Bars Inn is seeking to hire a part-time, year-round Turn Down Attendant for evening shifts.

The Turndown Attendant is responsible for but is not limited to creating an inviting and comfortable evening guest accommodation in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure occupied and vacant guestrooms receive service that meets the standard as demonstrated by Housekeeping supervisory staff during initial training
• Maintain cleanliness of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items if necessary
• Efficiently turn down bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Performs other related duties as assigned by the manager

Requirements

 • Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follows directions well
• Able to meet deadlines
• Able to lift up to 50lbs.
• Being flexible and motivated
• Professional appearance and grooming

Reports to:  Housekeeping Manager

Nature of Employment:  This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Part-time, Year-round, Evenings

Hours Per Week

20 +/-

Start Date

February 01, 2021

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Houseman - Full-Time Extended Seasonal DETAILS

Description

The Houseman is responsible for maintaining the overall cleanliness of all guest and public areas of the hotel as well as delivering guest requested items in accordance to standards and procedures of the housekeeping department as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas

Requirements

 • Superior organizational skills
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License


Reports to:

Director of Housekeeping

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Hours Per Week

40 +/-

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Housekeeper - Full-time, Year-round with Benefits DETAILS

Description

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

Requirements

 • Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures






Qualifications:

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

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Housekeeper - Part-time, Year-round DETAILS

Description

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

Requirements

 • Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures






Qualifications:

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Part-time, Year-round

Hours Per Week

25-30

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Houseman - Full-Time, Year-Round with Benefits DETAILS

Description

 The Houseman is responsible for maintaining the overall cleanliness of all guest and public areas of the hotel as well as delivering guest requested items in accordance to standards and procedures of the housekeeping department as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas

Requirements

• Superior organizational skills
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License


Reports to:

Director of Housekeeping

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

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Housekeeper - Full-Time Extended Seasonal DETAILS

Description

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures

Requirements

 Qualifications:

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time Extended Seasonal

Hours Per Week

40

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Housekeeping Supervisor - Full-Time Year-Round/Full-Time Extended Seasonal DETAILS

Description

 The Housekeeping Supervisor is responsible for guest satisfaction from arrival to departure in accordance to standards and procedures in guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure that cleanliness and service standards are maintained at all times.
• Promoting a climate of enthusiasm, recognizing opportunities to provide guest service above and beyond all expectation.
• Monitoring and correcting all guest requests and guest room servicing needs.
• Work closely with the Engineering by reporting all work orders as soon as possible.
• Monitor and maintain a safe environment for all employees.
• Provide daily updates to Housekeeping Management on progress and status of each area of responsibility.
• Complete all required forms (room status, discrepancy, key logs, employee competencies) and reviews the accuracy.
• Complete all special projects in a timely manner.
• Be an active team player with a hands-on approach.
• Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety.
• Assist Housekeeping Management in all employee motivational and training programs.
• Train employees in maintaining clean, organized and properly stocked work areas and equipment.
• Ensures that grooming standards are followed at all times.
• Train and monitor room attendants daily to ensure that standards of service and cleanliness are understood and followed.
• Recognize and report all missing, damaged or sub-standard fixtures and equipment.
• Inspect assigned guestrooms. Ensure all general cleaning, preparation for VIP's, early arrivals and special cleaning requests are completed.
• Monitor and maintain perfect cleanliness in all public and back of house areas.

Requirements

 • Superior organizational skills
• Superior attention to detail
• Strong leadership abilities
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Can walk/stand for long periods of time
• Able to work with cleaning chemicals/products

Reports to:

Director of Housekeeping

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time Year-round or Seasonal

Hours Per Week

40

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Housekeeping Manager - Full-Time Year Round/Full-Time Extended Seasonal DETAILS

Description

The Housekeeping Manager is responsible for but not limited to assist in managing the housekeeping operations with emphasis on the supervisors, creating structure and training staff while anticipating and exceeding guest’s needs on property. Other responsibilities include:

• Make sure the Supervisors, Room and House Attendants are performing their duties according to the training program provided by the Chatham Bars Inn.
• Conduct pre-shift meetings and review all information pertinent to the days and/or evening’s activities.
• Assist the Department Head in matters of recruiting, hiring, firing, and disciplinary actions.
• Assist in resolving all guest and visitor requests in a friendly and efficient manner according to the standards of this Hotel and the standards set by Chatham Bars Inn Service Standards.
• Maintain accurate and legible recordings of all staff and guest incidents.
• Have proper knowledge of cleaning supplies and chemicals used on property.
• Make sure staff is in proper uniform and wearing their nametag.
• Maintain complete knowledge of the property including guestrooms, function and meeting locations, parking areas, and also be able to provide clear walking and driving directions to those areas.

This is a temporary position for a 12-16 month time period.

Requirements

 • Enthusiastic
• Ability to multi-task and work well independently as well as in a team setting
• Basic computer skills are necessary
• Demonstrated leadership abilities
• Superior communication skills
• Ability to go up and down stairs
• Ability to bend over and lift a box weighing 30 pounds from the floor, and carry it 20 feet before setting it down.
• Valid driver’s license


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time Extended Seasonal

Hours Per Week

40

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Housekeeping Coordinator - Full-Time Year-Round/Full-Time Extended Seasonal DETAILS

Description

 The Housekeeping Coordinator is responsible to provide administrative support for the Housekeeping department; including creating and designating work assignments, computer input, filing, tracing, answering telephones, printing reports, and maintaining departmental records/logs. All work performed is in accordance to standards and procedures of the housekeeping departmental as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.


General Responsibilities Include:
• Creating work assignments for Engineering, Room, House and Lobby Attendants through the KnowCross System, Dispatching guest requested items
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards including the inspection of guest rooms.
• Administer equipment maintenance programs such as vehicle, vacuum, cell phone, crib and rollaway beds to ensure items are well maintained.
• Answer guest calls, anticipate guests’ needs, respond promptly and ensure follow up
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain knowledge of all guest room layouts, bed types, decor, appointments, amenities, locations, numbers/names.
• Update a current and updated room status report, communicating waitlisted items with the Front Office and Housekeeping Supervisors
• Monitor and track status of out-of-order rooms; update accordingly.
• Administer Lost & Found, Keys and Phones

Requirements

 • Prioritize, Organize and Follow Up
• Can work well independently as well as in a team setting
• Follow direction thoroughly
• Understand guest’s service needs
• Work with Minimal Supervision
• Computer Skills including Outlook, Excel, Internet Explorer
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated


Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round/Full-Time Extended Seasonal

Hours Per Week

40