Thank you for your interest in employment opportunities at Chatham Bars Inn. The following information will help you with the application process and give you answers to the most frequently asked questions.

As Cape Cod’s most beautiful address, Chatham Bars Inn employs only highly motivated, well-skilled and gracious associates who are looking to excel both personally and professionally. You will be expected to commit yourself to excellence, outstanding guest service and a positive attitude toward your work and fellow associates. By doing so, you will be following our mission to create a unique and memorable guest experience enveloped in charm and gracious service.

The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.

Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.

Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.

The summer season begins in early June and continues through Labor Day Weekend. Our summer associates are a vital part of our ability to provide the very best for our guests and therefore must be willing and able to remain with us until the end of the season. If you are a student who is required to return to school before that time, please give us accurate information as to your return-to-school plans, as we will be checking your information against your school's official schedule. If you are able to stay with us through our very busy conference season, running through September, October and early November, please be sure to give us that information.

Thank you.
 

Filter By Department

Housekeeping

Housekeeper - full-time, year-round with benefits DETAILS

Description

Chatham Bars Inn is seeking to hire a full-time, year-round Housekeeper with benefits that include medical, dental, vision, life, 401 K, vacation-time and sick-time.

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures







 

Requirements

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Location

Chatham Bars Inn Property

Seasonal

Full-time, Year-round with benefits

Hours Per Week

40 +/-

Start Date

October 30, 2019

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Housekeeping Office Coordinator - Full-time, Year-round, with benefits DETAILS

Description

Chatham Bars Inn is seeking to hire a full-time, year-round Office Coordinator with benefits that include medical, dental, vision, life, 401 K, vacation-time and sick-time.

The Housekeeping Office Coordinator is responsible to provide administrative support for the Housekeeping department; including creating and designating work assignments, computer input, filing, tracing, answering telephones, printing reports, and maintaining departmental records/logs. All work performed is in accordance to standards and procedures of the housekeeping departmental as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:
• Creating work assignments for Engineering, Room, House and Lobby Attendants through the KnowCross System, Dispatching guest requested items
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards including the inspection of guest rooms
• Administer equipment maintenance programs such as vehicle, vacuum, cell phone, crib and rollaway beds to ensure items are well maintained 
• Answer guest calls, Anticipate guests’ needs, respond promptly and ensure follow up
• Maintain positive guest relations at all times
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction
• Maintain knowledge of all guest room layouts, bed types, decor, appointments, amenities, locations, numbers/names
• Update a current and updated room status report, communicating waitlisted items with the Front Office and Housekeeping Supervisors
• Monitor and track status of out-of-order rooms; update accordingly
• Administer Lost & Found, Keys and Phones
 

Requirements

• Prioritize, Organize and Follow Up
• Can work well independently as well as in a team setting
• Follow direction thoroughly
• Understand guest’s service needs
• Work with Minimal Supervision
• Computer Skills including Outlook, Excel, Internet Explorer
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated

Reports to:
Director of Housekeeping

Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.
 

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round with benefits

Hours Per Week

40 +/-

Start Date

October 30, 2019