Thank you for your interest in employment opportunities at Chatham Bars Inn. The following information will help you with the application process and give you answers to the most frequently asked questions.

As Cape Cod’s most beautiful address, Chatham Bars Inn employs only highly motivated, well-skilled and gracious associates who are looking to excel both personally and professionally. You will be expected to commit yourself to excellence, outstanding guest service and a positive attitude toward your work and fellow associates. By doing so, you will be following our mission to create a unique and memorable guest experience enveloped in charm and gracious service.

The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.

Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.

Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.

The summer season begins in early June and continues through Labor Day Weekend. Our summer associates are a vital part of our ability to provide the very best for our guests and therefore must be willing and able to remain with us until the end of the season. If you are a student who is required to return to school before that time, please give us accurate information as to your return-to-school plans, as we will be checking your information against your school's official schedule. If you are able to stay with us through our very busy conference season, running through September, October and early November, please be sure to give us that information.

Thank you.
 

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Housekeeping

Housekeeping Manager - Full-Time Year-Round with Benefits DETAILS

Description

The Housekeeping Manager is responsible for but not limited to assist in managing the housekeeping operations with emphasis on the supervisors, creating structure and training staff while anticipating and exceeding guest’s needs on property. Other responsibilities include:

• Make sure the Supervisors, Room and House Attendants are performing their duties according to the training program provided by the Chatham Bars Inn.
• Conduct pre-shift meetings and review all information pertinent to the days and/or evening’s activities.
• Assist the Department Head in matters of recruiting, hiring, firing, and disciplinary actions.
• Assist in resolving all guest and visitor requests in a friendly and efficient manner according to the standards of this Hotel and the standards set by Chatham Bars Inn Service Standards.
• Maintain accurate and legible recordings of all staff and guest incidents.
• Have proper knowledge of cleaning supplies and chemicals used on property.
• Make sure staff is in proper uniform and wearing their nametag.
• Maintain complete knowledge of the property including guestrooms, function and meeting locations, parking areas, and also be able to provide clear walking and driving directions to those areas.

Requirements

 • Enthusiastic
• Ability to multi-task and work well independently as well as in a team setting
• Basic computer skills are necessary
• Demonstrated leadership abilities
• Superior communication skills
• Ability to go up and down stairs
• Ability to bend over and lift a box weighing 30 pounds from the floor, and carry it 20 feet before setting it down.
• Valid driver’s license

REPORTS TO: Director of Housekeeping

Status: Exempt-ADMIN

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Location

Chatham Bars Inn Property

Seasonal

Full-tme, Year round

Hours Per Week

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Housekeeper - FulltTime Extended Seasonal DETAILS

Description

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures

Requirements

 • Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Hours Per Week

40 +/-

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Houseman - Full-Time Extended Seasonal DETAILS

Description

The Houseman is responsible for maintaining the overall cleanliness of all guest and public areas of the hotel as well as delivering guest requested items in accordance to standards and procedures of the housekeeping department as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas

Requirements

 • Superior organizational skills
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License


Reports to:

Director of Housekeeping

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Hours Per Week

40 +/-