Cape Cod Employment Opportunities at Chatham Bars Inn
Cape Cod Employment Opportunities at Chatham Bars Inn
Careers at Chatham Bars Inn
Chatham Bars Inn Resort & Spa, a 4-Star, 4-Diamond luxury resort is located in the town of Chatham, on Cape Cod, in Massachusetts. The resort and its location are steeped in history and rich in a service-oriented culture. Chatham Bars Inn sits high upon a bluff with sweeping views of Pleasant Bay and the Atlantic Ocean. Our understated luxury and premium amenities coupled with a staff of passionate service providers creates an experience for guests that is thoroughly enjoyable and memorable.
There are 4 full-service restaurants, 217 guestrooms; 15,000 sq. ft. of dedicated meeting space plus another 7,000 sq. ft. in additional space for meetings & events. Our 8-acre farm is the source for our fresh vegetables, herbs, and fruits. Chatham Bars Inn boasts an award-winning Spa, two pools, and a bevy of outdoor activities that includes biking, kayaking, tennis, yoga, power walks, and a quarter mile of private beach. Our boat fleet is extensive and provides enjoyment such as whale watching, deep sea fishing, seal cruises, sunset cruises, water tours, and trips to the islands of Nantucket and Martha's Vineyard.
Chatham Bars Inn is a wonderful place to work as it offers so much including great benefits, a positive culture and environment that fosters growth and enjoyment in what we do. Working with seasoned and passionate professionals who value each other and share in the same goal of consistency in quality service just makes the daily work experience pleasurable.
Our four restaurants are defined by our Chef’s creative touches, local products and fresh seafood. Our farm grows the finest vegetables and our Chefs enjoy creating delicious dishes using those very same vegetables…they even get to select and pick the items themselves! Working with the best culinary talents in an environment where everyone participates, learns, and is motivated by the local resources is one of the many reasons why working at Chatham Bars Inn is truly special.
The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.
Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.
Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.
Thank you.
Filter By Department
Bell/Valet
Bell Valet - Part-Time through November/Extended Seasonal through December DETAILS
Description 
The role of the Bell/Valet Attendant is to provide the utmost in guest service while ensuring that the guest’s arrival, welcoming, and hotel orientation is handled efficiently and professionally. The Bell/Valet Attendant is responsible for but not limited to adhering to and practicing the Chatham Bars Inn Service Standards that include Leading Hotels of the World, Forbes, and AAA. Additional responsibilities include:
• Greeting the guest upon arrival
• Smile and greet guests in a welcoming manner and use the guest’s name
• Assisting with their luggage and motor vehicle
• Escorting the guest to their room
• Provide room orientation in addition to hotel orientation via maps and directions
• Assisting with guest inquiries
• Communications with the Front Desk at all times
• Respond to and manage phone activity at the Bell station and company radios
• Maintain a professional appearance at all times
Requirements
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Able to move quickly to retrieve guests vehicles
• Previous experience preferred but not necessary
Location
Seasonal
Hours Per Week
Housekeeping
Turn Down Attendant - Part-time, Year-round, Evenings DETAILS
Description
The Turndown Attendant is responsible for but is not limited to creating an inviting and comfortable evening guest accommodation in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.
General Responsibilities Include:
• Ensure occupied and vacant guestrooms receive service that meets the standard as demonstrated by Housekeeping supervisory staff during initial training
• Maintain cleanliness of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items if necessary
• Efficiently turn down bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Performs other related duties as assigned by the manager
Requirements
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follows directions well
• Able to meet deadlines
• Able to lift up to 50lbs.
• Being flexible and motivated
• Professional appearance and grooming
Reports to: Housekeeping Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
Houseman - Full-Time Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas
Requirements
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeper - Full-time, Year-round with Benefits DETAILS
Description
Requirements
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Qualifications:
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeper - Part-time, Year-round DETAILS
Description
Requirements
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Qualifications:
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Houseman - Full-Time, Year-Round with Benefits DETAILS
Description
General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas
Requirements
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeper - Full-Time Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Requirements
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeping Supervisor - Full-Time Year-Round/Full-Time Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Ensure that cleanliness and service standards are maintained at all times.
• Promoting a climate of enthusiasm, recognizing opportunities to provide guest service above and beyond all expectation.
• Monitoring and correcting all guest requests and guest room servicing needs.
• Work closely with the Engineering by reporting all work orders as soon as possible.
• Monitor and maintain a safe environment for all employees.
• Provide daily updates to Housekeeping Management on progress and status of each area of responsibility.
• Complete all required forms (room status, discrepancy, key logs, employee competencies) and reviews the accuracy.
• Complete all special projects in a timely manner.
• Be an active team player with a hands-on approach.
• Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety.
• Assist Housekeeping Management in all employee motivational and training programs.
• Train employees in maintaining clean, organized and properly stocked work areas and equipment.
• Ensures that grooming standards are followed at all times.
• Train and monitor room attendants daily to ensure that standards of service and cleanliness are understood and followed.
• Recognize and report all missing, damaged or sub-standard fixtures and equipment.
• Inspect assigned guestrooms. Ensure all general cleaning, preparation for VIP's, early arrivals and special cleaning requests are completed.
• Monitor and maintain perfect cleanliness in all public and back of house areas.
Requirements
• Superior attention to detail
• Strong leadership abilities
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Can walk/stand for long periods of time
• Able to work with cleaning chemicals/products
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeping Coordinator - Full-Time Year-Round/Full-Time Extended Seasonal with option to work a 4 day work week DETAILS
Description
General Responsibilities Include:
• Creating work assignments for Engineering, Room, House and Lobby Attendants through the KnowCross System, Dispatching guest requested items
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards including the inspection of guest rooms.
• Administer equipment maintenance programs such as vehicle, vacuum, cell phone, crib and rollaway beds to ensure items are well maintained.
• Answer guest calls, anticipate guests’ needs, respond promptly and ensure follow up
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain knowledge of all guest room layouts, bed types, decor, appointments, amenities, locations, numbers/names.
• Update a current and updated room status report, communicating waitlisted items with the Front Office and Housekeeping Supervisors
• Monitor and track status of out-of-order rooms; update accordingly.
• Administer Lost & Found, Keys and Phones
Requirements
• Can work well independently as well as in a team setting
• Follow direction thoroughly
• Understand guest’s service needs
• Work with Minimal Supervision
• Computer Skills including Outlook, Excel, Internet Explorer
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Public Area Attendant - Full-Time Year-Round/Extended Seasonal DETAILS
Description
Requirements
• Continuously uses chemicals to clean and sanitize the public restrooms including sinks, mirrors, walls, toilets and floors. Stocks the restrooms with sufficient paper products and amenities.
• Sweeps, vacuums, extracts, scrubs, waxes, and polishes public area floors both interior and exterior.
• Cleans and polishes furniture and upholstered items, ensuring they are always in the best condition.
• Dusts furniture, wash walls, ceiling, woodwork, windows, door panels, and sills.
• Welcomes guests and creates a hospitable experience.
Requirements:
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
Location
Seasonal
Hours Per Week
Purchasing & Receiving
Storeroom Manager - Full-Time Year-Round with Benefits DETAILS
Description
Requirements
• Must be able to lift up to 50 lbs
• Knowledge of stock rotation and quality checks
• Inspect all deliveries to ensure daily compliance with all specification and verify the items to the invoice or packing slip
• Handle shipping and receiving of all parcels. Distribute receivables throughout the hotel
• Maintain high sanitation stands for the storeroom, walk-in, refrigerators, freezer, and loading dock area to ensure compliance with health and safety regulations
• Ability to multi-task
• Ability to train staff on receiving/storeroom procedures
• Knowledge of inventory taking procedures
• Ability to work with guest and employee concerns in a friendly manner. This involves listening to the nature of the concern; demonstrate concern to the customer and providing positive and proactive solutions.
• Strong communication and organizational skills
• Maintain positive internal and external guest relations
• Must have valid driver’s license
• Willingness to learn and take a course on driving a fork lift
• Must be able to communicate effectively both verbally and nonverbally in English
• Flexible with schedule and able to work weekends and holidays
Location
Seasonal
Hours Per Week
Storeroom Clerk - Seasonal through Late October DETAILS
Description
Requirements
• Highly motivated and organized individual
• Must be able to lift up to 50lbs
• Excellent written and verbal skills
• Must be flexible and able to work independently as well as in a team setting
Location
Seasonal
Hours Per Week
Reservations
Reservations Agent - Full-Time Year-Round with Benefits DETAILS
Description
• Answering telephone calls and greeting potential guests in a friendly manner
• Provide accurate property information regarding room rates, room types, and availability
• Maintain strong organizational and computer skills
• Assist Reservations Manager as needed
Requirements
• Experience in sales preferred
• Superior customer service skills
• Ability to multi-task
• Strong attention to detail and organization
• Excellent computer skills
• Clear and concise written and verbal communication skills
• Must be able to sit for long periods of time
• Flexibility with regards to weekly schedules is necessary as is being able to work weekends and holidays
COMMENTS: This position is well-suited for individuals who enjoy people, servicing and selling. Working in the Reservations Department gives individuals well-rounded knowledge of the hotel which includes all services, activities, and hotel amenities.
Reports to:
Reservations Manager
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Spa
Massage Therapist - Part-Time, Year-Round DETAILS
Description
Requirements
• Must possess the ability to interpret documents, such as, memos, safety rules and policy & procedure manuals
• Must understand and adhere to Forbes Standards
• Requires a flexible schedule based on business, client, and staffing demands
• At least one weekend day is required
• Schedule requires a minimum of 32 hours per week
• Minimum of 1 years’ experience as Massage Therapist/Body Worker
• Current Massage Licensure necessary
• National Certification appreciated
• Guest service experience necessary
• Must be able to stand for a minimum of 6 hours a day
• Must be able to push, pull, tug, lift, and carry up to 50 lbs. in the preparation of all treatments and training for treatments
Work environment is fast paced, where guest satisfaction is a primary objective. Must be able to work in an environment where guests are disrobing for services.
Reports to:
Spa Director/Assistant Spa Director
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position.
Location
Seasonal
Hours Per Week
Spa Attendant - Full-Time Year-Round with Benefits DETAILS
Description
The Spa Attendant will be responsible for but not limited to the overall cleanliness, organization, and up-keep of the locker rooms, relaxation room, treatment rooms, outdoor and pool area, and fitness room at the Spa. In addition, the Spa Attendant will be responsible for greeting, orientating the guests to the amenities in locker room and escorting them to the relaxation room prior to all treatments. The Spa Attendant should be knowledgeable in F&B service. Taking food and beverage orders at the pool and learning POS system is required.
• Ensure prompt response and follow up to guest’s needs
• Understand and adhere to Forbes Standards
Requirements
• Flexibility for schedules, holidays and weekends will be required
• Ability to work with cleaning chemicals
• Current TIPS Alcohol Certification or comparable alcohol service certification
Location
Seasonal
Hours Per Week
Spa Attendant - Part-Time Year-Round DETAILS
Description
• Ensure prompt response and follow up to guest’s needs
• Understand and adhere to Forbes Standards
Requirements
• Flexibility for schedules, holidays and weekends will be required
• Ability to work with cleaning chemicals
• Current TIPS Alcohol Certification or comparable alcohol service certification
Location
Seasonal
Hours Per Week
Front Office
PBX Operator - Full-Time Year-Round with Benefits - PM Shift with option to work a 4 day work week DETAILS
Description
The responsibilities include but are not limited to responding to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. In addition, the operator/ coordinator will work directly with various departments including housekeeping, engineering, food and beverage, recreation and the spa on all “Knowcross” follow up items on a daily basis.
Responsibilities:
• Maintains confidentiality, security and integrity of guest and organizational data
• Leading Hotels of the World Service Standards are met with each call
• Ensures release of information is consistent with all privacy policies
• Obtains necessary information and transfers calls to correct extensions
• Provides hotel information to callers as appropriate
• Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Requirements
• Superior customer service skills including proper telephone etiquette
• Can work well in a team setting as well as individually
• Enjoys a fast-paced environment
• Excellent multi-tasking skills a must
• Follows direction well
• Being flexible with schedules and hours
• Able to work weekends and holidays
Reports to: Front Office Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Concierge - Full-Time Year-Round with Benefits with option to work a 4 day work week DETAILS
Description
• Adhering to and practicing the Chatham Bars Inn Service Standards which include, Leading Hotels of the World, Forbes, and AAA Standards.
• Meet and exceed the guests’ expectations by being attentive to their needs, pay attention to what they are asking for, and work hard to make their experience the best it can be by delivering in a timely fashion. This also means listening to what is not said as that is where we can capture opportunities to exceed expectations.
• Assist guests with locating suitable dining, entertainment, boating, and travel accommodations both inside and outside the resort.
• Manage appointments and reservation requests for various dining and recreational activities.
• Maintain a professional appearance and friendly attitude toward guests, other employees and management staff.
• Conduct themselves in a professional manner at all times to reflect the high standards of the company.
Requirements
• Superior customer service skills- genuinely enjoys working with people
• Excellent written and verbal skills
• Having strong organizational skills is necessary
• Have thorough knowledge of Chatham, Cape Cod, and the Islands (includes main roads, dining options, historical and special attractions, scenic areas, and transportation)
• Must be able to multi-task in a busy environment, one where interruptions are expected
• Problem solving abilities and being able to do so to the satisfaction of the guest is necessary
• Must be able to sit and stand for long periods of time
• Works well under pressure
• Must be able to work weekends and holidays
• Must be flexible with work schedule
• Fluency in English is necessary, ability to speak additional languages is desired but not required
Location
Seasonal
Hours Per Week
Front Desk Agent - Full-Time Year-Round with benefits with option to work a 4 day work week DETAILS
Description
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Respond to and manage phone activity including providing general knowledge to callers.
• Provide administrative, reception and program support to management and staff.
• Smile and greet guests in a welcoming manner and use the guest’s name.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Register and assign rooms to guests.
• Maintain a professional appearance at all times.
Requirements
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Excellent computer skills and telephone etiquette
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Previous experience preferred but not necessary
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
REPORTS TO:
Front Desk Manager
Location
Seasonal
Hours Per Week
Front Desk - Full-Time September through December with option to work a 4 day work week DETAILS
Description
The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check in and check out process for guests is handled efficiently and professionally. The Guest Service Agent is responsible for but not limited to managing keys, recording and executing wake-up call information, providing directions, assisting in all guest inquiries, and adhering and practicing the Leading Hotels of the World Quality Standards.
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Respond to and manage phone activity including providing general knowledge to callers.
• Provide administrative, reception and program support to management and staff.
• Smile and greet guests in a welcoming manner and use the guest’s name.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Register and assign rooms to guests.
• Maintain a professional appearance at all times.
Requirements
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Excellent computer skills and telephone etiquette
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Previous experience preferred but not necessary
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Front Desk Manager - Full-Time Year-Round with Benefits DETAILS
Description
• Operate the Front Office properly, efficiently (includes scheduling) and with profitability, which includes overseeing Guest Service Agents, Concierge, PBX, and Bell/Valet Staff members.
• Ensure that the Chatham Bars Inn service standards, to include Forbes, Preferred Legend, and AAA, are continuously refreshed, maintained and used effectively on a daily basis
• Delegate duties and responsibilities to subordinate Front Office colleagues and ensure that work processes are in a logical order
• Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of guest arrival)
• Ensure proper staffing at all times in all FO areas
• Ensure that Leading Hotel Quality Standards, policies and procedures are properly understood and followed through among Front Office colleagues
• Assist in compiling annual departmental operating budgets control departmental costs to ensure spending is within budget
• Perform certain aspects of human resources and training functions, including hiring, training, coaching, counseling, disciplinary actions, etc. along side the Front Office Managers direction.
• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff, including self
• Handle all guest complaints and comments relating to the department tactfully
• Cooperate and coordinate teamwork with other departments
• Perform any other reasonable duties as required by the Front Office Manager or Resort Manager
Requirements
• Demonstrated management skills
• Superior customer service skills
• Demonstrated leadership skills
• Ability to multi-task
• Strong attention to detail and organization
• Sound accounting background, needs to have ability to train subordinate staff in this area
• Excellent computer skills
• Ability to work closely and cohesively with other department managers to ensure optimum guest satisfaction
Location
Seasonal
Hours Per Week
Concierge - Full-Time Seasonal September through December with option to work a 4 day work week DETAILS
Description
• Adhering to and practicing the Chatham Bars Inn Service Standards which are in line with Forbes Five Star Standards and Triple AAA Five Diamond Standards.
• Meet and exceed the guests’ expectations by being attentive to their needs, pay attention to what they are asking for, and work hard to make their experience the best it can be by delivering in a timely fashion. This also means listening to what is not said as that is where we can capture opportunities to exceed expectations.
• Assist In-house and out of house guests with locating suitable dining, entertainment, boating, and travel accommodations both inside and outside the resort.
• Manage appointments and reservation requests for various dining and recreational activities for Guests and Members.
• Maintain a professional appearance and friendly attitude toward guests, other employees and management staff.
• Conduct themselves in a professional manner at all times to reflect the high standards of the company.
• Assist with rental home guests, Travel agents, and leisure sales manager with locating suitable dining, entertainment, boating, and travel accommodations both inside and outside the resort.
Requirements
• Superior customer service skills- genuinely enjoys working with people
• Excellent written and verbal skills
• Having strong organizational skills is necessary
• Have thorough knowledge of Chatham, Cape Cod, and the Islands (includes main roads, dining options, historical and special attractions, scenic areas, and transportation)
• Must be able to multi-task in a busy environment, one where interruptions are expected
• Problem solving abilities and being able to do so to the satisfaction of the guest is necessary
• Must be able to sit and stand for long periods of time
• Works well under pressure
• Must be able to work weekends and holidays
• Must be flexible with work schedule to accommodate working AM and PM shifts as needed to meet business demands.
• Fluency in English is necessary, ability to speak additional languages is desired but not required
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Assistant Front Desk Manager - Full-Time Year-Round with Benefits DETAILS
Description
• Operate the Front Office properly, efficiently and with profitability, which includes overseeing Guest Service Agents and PBX Staff members.
• Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival)
• Delegate duties and responsibilities to Front Desk colleagues and ensure that work processes are in a logical order
• Ensure proper staffing at all times in all areas
• Ensure that Leading Hotel Quality Standards, policies and procedures are properly understood and followed through among Front Office colleagues
• Assist in compiling annual departmental operating budgets. Control departmental costs to ensure spending is within budget
• Perform all aspects of human resources and training functions, including hiring, performance appraisals, counseling, coaching, training, disciplinary actions, etc. along side the Front Office Managers direction.
• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff
• Handle all guest complaints and comments relating to the department tactfully
• Ensure that the CBI Standards are continuously refreshed, maintained and used effectively and in line with Leading Hotels and Forbes Five Star Standards.
• Cooperate and coordinate teamwork with other departments
• Perform any other reasonable duties as required by the Front Office Manager or Rooms Division Manager
Requirements
• Demonstrated management skills
• Superior customer service skills
• Demonstrated leadership skills
• Ability to multi-task
• Strong attention to detail and organization
• Sound accounting background, needs to have ability to train subordinate staff in this area
• Excellent computer skills
• Ability to work closely and cohesively with other department managers to ensure optimum guest satisfaction
Location
Seasonal
Hours Per Week
Night Auditor - Full-Time Year-Round with Benefits offering a 4 Day Work Week DETAILS
Description
• Post and balance charges in a timely and efficient manner
• Run various reports for the accounting department
• Complete and input with accuracy all night audit reports
• Make room reservations and provide information and services to guests
• Ensure that Leading Hotel Quality Service Standards (Leading Hotels of the World, Forbes, and AAA), policies and procedures are properly understood and followed
• Present a professional appearance
• Handle all guest complaints and comments relating to the department tactfully
• Ensure that the LHW Standards is continuously refreshed, maintained and used effectively
• Cooperate and coordinate teamwork with other departments
• Perform any other reasonable duties as required by the Front Office or Resort Manager
Requirements
• Previous night auditor experience preferred
• Superior customer service skills
• Demonstrated leadership skills
• Ability to understand and carry out instructions
• Ability to multi-task
• Experience in Micros and Opera systems preferred
• Strong attention to detail and organization
• Basic math and accounting skills necessary
• Excellent computer skills
• Ability to work independently
• Ability to work overnight hours – 11pm – 7am
Location
Seasonal
Hours Per Week
Overnight Manager - Full-Time Year-Round with Benefits DETAILS
Description
• Manage and monitor activities of all employees in the front office and ensuring they adhere to the standards of excellence and to the guidelines set forth in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.
• Maintain professional and high-quality service-oriented environment at all times
• Act as Manager-on-Duty for the hotel assisting guests, solving problems, acting on complaints and disturbances, special requests and any other issues that may arise
• Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate front office activities with other departments
• Informal overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests
• Run varies reports for the accounting department
• Complete and input with accuracy all night audit reports
• Make room reservations and provide information and services to guests
• Ensure that the Chatham Bars Inn standards, to include, Forbes, Leading Quality Assurance, and AAA, policies, procedures are properly understood and followed
• Present a professional appearance
• Work closely with the resort’s departments
• Be aware of and be able to enforce all fire, life, and safety procedures
• Perform any reasonable duties as required by the Front of House Manager and Director of Rooms
Requirements
• Valid driver’s license
• Previous night auditor experience preferred
• Superior customer service skills
• Demonstrated leadership skills
• Ability to understand and carry out instructions
• Ability to multi-task
• Experience in Opera systems preferred
• Strong attention to detail and organization
• Basic math and accounting skills necessary
• Excellent computer skills
• Ability to work independently
• Ability to work overnight hours, weekends, holidays
Location
Seasonal
Hours Per Week
Executive
Director of Engineering - Full-Time Year-Round with Benefits DETAILS
Description
• Build and maintain vendor and contractor relations
• Maintain compliance with all zoning rules and regulations
• Conduct regular inspections of facilities, grounds, HVAC, electrical, and plumbing
• Provide comprehensive written updates on projects
• Implement preventative maintenance plans and checklist for facilities and equipment.
• Implement and execute the routine schedule of testing fire systems, sewage treatment and pumping systems
• Order and manage the inventory of maintenance supplies, parts and equipment
• Review all work orders to determine reoccurring issues, analyze costs and determine strategies for cost savings.
• Ensure that engineering and grounds personnel have received the necessary training on all corporate maintenance policies and OSHA rules
• The Director of Engineering holds a seat on the Executive Committee
Requirements
• Minimum 3 – 5 years’ experience as Director of Engineering of a luxury resort, required
• Experience in construction and maintenance for multi-building property
• College education with a bachelor’s degree or Associate’s degree preferred
• maintenance, hotel/resort experience preferred
• High level of knowledge and experience with HVAC, electrical and plumbing systems and construction principles
• Experience with landscaping
• Ability to examine with a solid understanding - blueprints, schematic drawings, layouts, and other visual aids for design and construction projects
• Strong management and leadership skills
• Can lift up to 50 lbs
• Can walk and stand for long periods of time
• Able to bend, pull, and lift
• Excels in negotiation, vendor relationship, financial management, time management, and organizational and problem-solving skills
• Excellent and effective oral and written communication and interpersonal skills
• Good computer skills necessary
• Must be able to work weekends and holidays
• This is a hands-on Director of Engineering position, 50% administrative work 50% field
Location
Seasonal
Hours Per Week
Start Date
Culinary/Kitchen
Dishwasher - Full-Time Year-Round with Benefits & Seasonal Through Early Winter DETAILS
Description
Overall responsibility of the Dishwasher is to ensure that product quality and service standards are met and that optimum service is provided to hotel guests. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to:
The Executive Steward
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Location
Seasonal
Hours Per Week
Line Cook - Full-Time Year Round with Benefits & Seasonal Through Early Winter DETAILS
Description
Responsibilities of the Line Cook include but are not limited to the preparation and cooking of menu items for the various kitchens. The Line Cook will efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking. The Line Cook performs other duties in the areas of food and final plate preparation with efficiency, proper presentation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
Reports to: The Executive Chef
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Pastry Cook - Seasonal Through Early Winter DETAILS
Description
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, baking/cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
Reports to:
The Executive Chef
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the
Location
Seasonal
Hours Per Week
Prep Cook - Full-Time Year -Round with Benefits DETAILS
Description
The position of Prep Cook provides the opportunity to gain valuable work experience with on-the-job training in live professional kitchens. The Prep Cook will prep the mise en place for the menu items and batch production items for the various dining outlets on the property, all under the guidance of professional chefs at Chatham Bars Inn.
Qualifications:
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel.
• Ability to compute basic mathematical calculations.
• Ability to perform job functions with attention to details, speed, and accuracy. Must be able to lift up to 50lbs and stand for up to five hours per shift, five days a week.
• Ability to prioritize, organize, work and follow through with assigned tasks.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays.
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism.
• Ability to work well with others in a team environment.
• Contribute to the growth and success of the team.
Requirements
• Ability to follow recipes; able to increase or decrease recipe as needed.
• Demonstrates good knife skills.
• Ability to season food properly.
• Ability to properly follow all processes that are in place.
• Understands how to read contracts and order tickets.
• Can communicate with all internal customers efficiently. (stewarding, banquets…)
• Ability to fill out all requisitions properly.
• Ability to follow all rules and regulations in employee handbook properly.
• Ability to properly rotate products in walk in cooler.
• Clean and maintain equipment properly.
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no
Location
Seasonal
Hours Per Week
Pantry Cook - Full-Time Year-Round with Benefits DETAILS
Description
• Prepares a variety of cold foods, salads, seafood, proteins, vegetables and other food items using broilers, ovens, grills, fryers and a variety of other kitchen equipment.
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work station area including tables, shelves, sauté burners, convection oven, table top equipment, flat top range and refrigeration equipment.
• Produces and maintains par stocks of dressings and batch production items.
• Handles stores and rotates all products properly.
• Completes required tasks within assigned time frames.
• Assists in food prep assignments during off-peak periods as needed.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the manager.
Requirements
• 2 years or more of experience in the culinary field.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel.
• Ability to compute basic mathematical calculations.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Must be able to lift up to 50 lbs. and stand for up to five/six hours per shift.
• Ability to prioritize, organize and follow through with assigned tasks.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays.
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism.
• Ability to work well with others in a team environment.
• Must be flexible with schedules and can work holidays and weekends.
Essential:
• Contribute to the growth and success of the team.
• Ability to maintain a clean, neat and organized work environment.
• Ability to follow recipes; able to increase or decrease recipe as needed.
• Demonstrates good knife skills.
• Ability to season food properly.
• Ability to properly follow all processes that are in place.
• Understands how to read contracts, BEO’s and order tickets.
• Can communicate with all internal customers efficiently. (stewarding, banquets…)
• Ability to fill out all requisitions properly.
• Ability to follow all rules and regulations in employee handbook.
• Ability to properly rotate products in walk in cooler.
• Clean and maintain equipment properly.
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Steward Supervisor - Full-Time Year-Round with Benefits DETAILS
Description
• Assisting and guiding the Stewards in the department
• Prioritize and organize work assignments
• Assist in establishing par levels and storage requirements for supplies and equipment
• Maintain close communication with the Executive Steward to ensure that the operation is running efficiently
Requirements
• Prior supervisory experience necessary
• Valid Driver’s License a must
• Superior organizational skills
• Paying attention to detail
• Ability to complete multiple tasks simultaneously
• Able to supervise multicultural / bilingual staff
• Able to lift up to 50 lbs.
• Able to meet deadlines
• Pro-active
• Must be flexible with schedule, including working weekends and holidays when necessary
Reports to:
The Executive Steward
Status: Non-exempt, Food & Beverage
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Location
Seasonal
Hours Per Week
Banquet Cook - Seasonal Through Early Winter DETAILS
Description
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
• Can stand for long periods of time
• Able to lift up to 50 lbs.
• Flexible with work schedule and can work holidays and weekends.
Location
Seasonal
Hours Per Week
Engineering
Painter - Full-Time Year Round with Benefits DETAILS
Description
• Apply protective and decorative coats of paint, wall coverings, varnish, lacquer, and/or other related materials to interior and exterior surfaces of buildings, furniture, and equipment
• Operate spray equipment and other small power equipment.
• Install, repairs, and maintains drywall, wall texturing, and ceiling acoustic texturing.
• Erect various types of scaffolding, staging, ladders, and planks to reach surfaces of work area for Painters and others.
• Apply paints, stains, surface preparatory materials, and undercoating materials to a variety of surfaces, as appropriate, and according to Materials Safety Data Sheets ensuring compliance with hazardous materials guidelines.
• Determine appropriate color for new or replacement applications through consultation with lead painter, and Engineering Management staff.
• Maintain existing paint surfaces through matching and tinting of appropriate paint products.
• Identification, safe handling, and appropriate disposal of paints, stains, preparatory and undercoating materials, and other hazardous materials.
Requirements
• Knowledge and skill in hazardous materials handling, application, and disposal.
• Skill in the preparation and application of paints, stains, and surface preparation materials to a wide variety of surfaces.
• Must be able to bend, stand, lean, and reach for long periods of time.
REPORTS TO:
The Lead Painter and the Director of Property Operations
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
General Maintenance Tech - IMMEDIATE START - Full-Time Year-Round with Benefits DETAILS
Description
The responsibilities of the General Maintenance Technician include but are not limited to performing general maintenance and repairs in guest rooms/suites, meeting space, restaurant and common areas. The General Maintenance Technician will also perform some repairs on mechanical, electrical, plumbing and kitchen equipment.
• Responds to engineering and maintenance concerns as requested by Chief Engineer and/or the Director of Property Operations
• Performs and/or monitors maintenance and preventative maintenance
projects through the company’s Knowcross PM system with follow through when the project is completed
• Responds to all building related safety concerns
• Maintains departmental compliance with hotel maintenance procedures at all times
• Maintains compliance with zoning rules and regulations
• Adheres to all safety standards put forth by Chatham Bars Inn and OSHA
Requirements
• Hotel or Resort experience preferred
• Must be able to work flexible schedules including weekend, holiday and evening shifts.
• Excellent Communication skills required with staff & guests
• Valid Driver’s license required
• Well organized with the ability to work in a fast pace environment
• Fluency in English (verbal/written) is necessary, ability to speak additional languages is desired but not required
Reports to:
Director of Property Operations and Engineering
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason. Similarly, the Company may terminate the employment relationship at any time with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location
Seasonal
Hours Per Week
Start Date
Maintenance Engineer/HVAC - Full-Time Year-Round with Benefits DETAILS
Description
• Responds to engineering and maintenance concerns as requested by Chief Engineer and/or the Director of Property Operations
• Performs and/or monitors maintenance and preventative maintenance
projects through the company’s Knowcross PM system with follow through when the project is completed
• Responds to all building related safety concerns
• Maintains departmental compliance with hotel maintenance procedures at all times
• Maintains compliance with zoning rules and regulations
• Adheres to all safety standards put forth by Chatham Bars Inn and OSHA
Requirements
• Hotel or Resort experience preferred
• Must be able to work flexible schedules including weekend, holiday and evening shifts.
• Excellent Communication skills required with staff & guests
• Valid Driver’s license required
• Well organized with the ability to work in a fast pace environment
• Fluency in English (verbal/written) is necessary, ability to speak additional languages is desired but not required
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Food & Beverage
Server Assistant - Full-Time Year-Round with Benefits, Part-Time and/or On-Call DETAILS
Description
Requirements
• Superior organizational skills
• Can work well in a team setting
• Enjoys a fast-paced environment
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible with schedules and hours
• Able to work with cleaning chemicals/products
• Able to work weekends and holidays
Reports to: Restaurant Manager
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Host/Hostess - Full-Time Year-Round with Benefits, Part-Time and/or On-Call DETAILS
Description
The responsibilities of the Host/Hostess include but are not limited to greeting the arriving guests as they enter the restaurant, welcoming them into the establishment and seating them in an efficient manner. The key responsibilities include but are not limited to:
• Greet guests and patrons personally and on the telephone offer appropriate seating arrangements
• Present menus
• Ensure that the menus are clean, orderly, and appropriate for the meal service
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Assist in setting up dining rooms and make reservation arrangements as necessary
• Maintain clean and organized tables and work area
• Assist Restaurant Managers with other tasks as needed
Requirements
• Superior organizational skills
• Follows direction well
• Being flexible and motivated
• Must be able to stand and walk for extended periods of time
• Must be able to work early morning or evening shifts, weekends and holidays
Reports to:
Director of Food & Beverage and Restaurant Managers
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Bartender - Full-Time Year-Round with Benefits, Part-Time and/or On-Call DETAILS
Description
• Learn, practice, and maintain all Chatham Bars Inn Company Service Standards.
• Record drink orders accurately and immediately after receipt into the register system.
• Accept guest payment, process credit card charges and make change (if applicable).
• Wash and sterilize glassware.
• Prepare garnishes for drinks and replenish snacks for bar patrons.
• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation
• Clear and reset tables in bar area.
• Present drink menus, make specific recommendations and answer questions regarding beverages.
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Receive and serve food orders to guests seated at the bar.
• Assist the restocking and replenishment of bar inventory and supplies.
• Learn and formally address the guest’s names during service
• Adhere to all hygiene and sanitary standards
• Thank guests for their visit and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Must arrive on time and in a complete, clean, pressed uniform for all scheduled shifts
Requirements
• Strong customer service skills necessary
• Must be available to work varying shifts, be flexible, work holidays and weekends and stay until close or end of scheduled shift.
• Must have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
• Be willing to follow direction and ask questions for clarification if needed.
• Be able to work in a fast paced restaurant environment
• Must posses a positive attitude and work well with other team members
• Must be able to speak and write in English
• Must be able to work independently as well as in a team setting
• Current TIPS Alcohol Certification or comparable alcohol service certification
Reports to:
Restaurant Manager
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Server - Full-Time Year-Round with Benefits, Part-Time and/or On-Call DETAILS
Description
Requirements
• Availability to work through the fall preferred
• Effective written and verbal communication skills,
• Superior customer service and interpersonal skills
• Ability to work for long hours.
• Servers should also be well groomed
• Superior organizational skills
• Can work well in a team setting
• Enjoys a fast-paced environment
• Follows direction well
• Able to lift up to 50 lbs.
• Being flexible with schedules and hours (including weekends & holidays)
• Able to work with cleaning chemicals/products
• Current TIPS Alcohol Certification or comparable alcohol service certification
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
In-Room Dining Manager - Full-Time Year-Round with Benefits DETAILS
Description
The responsibilities include but are not limited to managing all aspects of the In-room Dining operations including staff training. The In-Room Dining Manager will be responsible for overseeing the daily operations of In-room Dining Staff to include their telephone orders, description of current menu items, ingredients, daily specials, upsell additional menu options, efficiency of the delivery of food, and that the employees adhere to the Chatham Bars Inn Service Standards to include Forbes, Leading Quality Assurance, and AAA. Additional responsibilities include:
• Scheduling staff to meet staff levels
• Monitor labor costs
• Maintaining proper presentation of all food deliveries
• Performing all duties and adhering to the Chatham Bars Inn Service Standards.
• Performing other tasks as assigned
Requirements
• Prior experience in Room Service or as a Server is preferred but not necessary
• Effective written and verbal communication skills
• Superior customer service and interpersonal skills
• Ability to work for long hours.
• Superior organizational skills
• Enjoys a fast-paced environment
• Follows direction well
• Able to lift up to 50 lbs.
• Being flexible with schedules and hours (including weekends & holidays)
• Able to work with cleaning chemicals/products
• Valid Driver’s License and clean driving record necessary
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Reports to: Director of Food & Beverage
Status: Exempt-ADMIN
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location
Seasonal
Hours Per Week
Retail
Retail Associate - Full-Time Year-Round with Benefits/Part-Time Year-Round DETAILS
Description
Responsible for providing outstanding customer service, generating sales, shop merchandising and orderliness, and safeguarding company assets. This position assists the Retail Supervisor, and includes sales, inventory/stock room tasks, and merchandise data entry for both the CBI Main Inn Shop (Signature Shop) and the CBI and Vineyard Vines Beach and Pool Shop.
Primary responsibilities include, but are not limited to, the following:
• Greet guests in a friendly and welcoming manner as they enter the store
• Maintain a neat and orderly appearance of all racks, shelves, clothes, gift items, etc.
• Properly handle all merchandise and keep it well presented
• Assist all guests with clothing, jewelry, accessories and gifts
• Process sales using computer POS system properly and efficiently, generate end of day sales reports
• Stock room and inventory management
• Assist Retail Supervisor with additional assigned projects
• Perform all job functions with attention to detail, accuracy and efficiency
Requirements
• Excellent Computer skills
• Previous Retail experience preferred, but not required
• Friendly, courteous, pleasant and helpful personality
• Ability to organize and follow directions thoroughly
• Ability to work cohesively with co-workers as part of a team
• Ability to work varied hours/days, including nights, weekends and holidays
• Previous experience and training in Customer Service preferred
• Physical ability to stand for extended periods of time
• Endure various physical movements throughout the work areas
• Exert physical effort in handling boxes of merchandise and fixtures throughout the store
• Able to lift up to 30 lbs. and up, and stand on a ladder or stepstool
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
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