Thank you for your interest in employment opportunities at Chatham Bars Inn. The following information will help you with the application process and give you answers to the most frequently asked questions.

As Cape Cod’s most beautiful address, Chatham Bars Inn employs only highly motivated, well-skilled and gracious associates who are looking to excel both personally and professionally. You will be expected to commit yourself to excellence, outstanding guest service and a positive attitude toward your work and fellow associates. By doing so, you will be following our mission to create a unique and memorable guest experience enveloped in charm and gracious service.

The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.

Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.

Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.

The summer season begins in early June and continues through Labor Day Weekend. Our summer associates are a vital part of our ability to provide the very best for our guests and therefore must be willing and able to remain with us until the end of the season. If you are a student who is required to return to school before that time, please give us accurate information as to your return-to-school plans, as we will be checking your information against your school's official schedule. If you are able to stay with us through our very busy conference season, running through September, October and early November, please be sure to give us that information.

Thank you.
 

Filter By Department

Grounds

Grounds Supervisor - Full-Time Year-Round with Benefits DETAILS

Description

The Grounds Supervisor will work with the grounds team to assure quality craftsmanship in all facets of grounds care such as: lawn maintenance, ornamental pruning, annual installation, working with fine gardener, some tree work, cleaning the beach with tractor, mulching, weeding and snow removal. Responsibilities include but are not limited to:

• Working with grounds crew to execute scheduled assignments
• Meeting with manager to set priorities of day to day operation
• Evaluating and verifying employee performance through the review of completed work, assignments and work techniques
• Coordinate with outside vendors, landscapers etc.
• Maintenance and repair of irrigation system
• Supervision of beach maintenance
• Assist with winter operations: plowing, sanding etc.

Requirements

 • Experience as a supervisory or team lead is desirable
• Knowledge of tools and equipment maintenance, trimmers, leaf blowers, and other related equipment is required
• Ability to speak Spanish is a plus but not required
• Tractor experience a plus but not required
• Snow removal/snow plow operation is a plus but not required. Schedule varies during winter time based on snow storms
• Valid Driver's License
• Must be able to work weekends and be flexible with schedule. Required overtime during spring planting season

Reports to:

The Grounds Manager and Fine Gardener

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

Housekeeping

Houseman - Full-Time Extended Seasonal DETAILS

Description

The Houseman is responsible for maintaining the overall cleanliness of all guest and public areas of the hotel as well as delivering guest requested items in accordance to standards and procedures of the housekeeping department as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas

Requirements

 • Superior organizational skills
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License


Reports to:

Director of Housekeeping

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Hours Per Week

40 +/-

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Housekeeper - Full-time, Year-round with Benefits DETAILS

Description

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

Requirements

 • Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures






Qualifications:

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

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Housekeeper - Part-time, Year-round DETAILS

Description

The Housekeeper is responsible for the overall cleanliness of assigned rooms and/or suites, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

Requirements

 • Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures






Qualifications:

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Reports to:

Director of Housekeeping


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Part-time, Year-round

Hours Per Week

25-30

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Lobby Attendant - Full-time Year-round with Benefits DETAILS

Description

 The Lobby Attendant is responsible for but is not limited to the overall cleanliness of the public areas, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure all public areas of the hotel are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Continuously uses chemicals to clean and sanitize the public restrooms including sinks, mirrors, walls, toilets and floors. Stocks the restrooms with sufficient paper products and amenities
• Sweeps, vacuums, extracts, scrubs, waxes, and polishes public area floors both interior and exterior
• Cleans and polishes furniture and upholstered items, ensuring they are always in the best condition
• Dusts furniture, wash walls, ceiling, woodwork, windows, door panels, and sills
• Welcomes guests and creates a hospitable experience
• Performs other related duties as assigned by the manager

Requirements

 The Lobby Attendant is responsible for but is not limited to the overall cleanliness of the public areas, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:

• Ensure all public areas of the hotel are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Continuously uses chemicals to clean and sanitize the public restrooms including sinks, mirrors, walls, toilets and floors. Stocks the restrooms with sufficient paper products and amenities
• Sweeps, vacuums, extracts, scrubs, waxes, and polishes public area floors both interior and exterior
• Cleans and polishes furniture and upholstered items, ensuring they are always in the best condition
• Dusts furniture, wash walls, ceiling, woodwork, windows, door panels, and sills
• Welcomes guests and creates a hospitable experience
• Performs other related duties as assigned by the manager

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

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Houseman - Full-Time, Year-Round with Benefits DETAILS

Description

 The Houseman is responsible for maintaining the overall cleanliness of all guest and public areas of the hotel as well as delivering guest requested items in accordance to standards and procedures of the housekeeping department as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.

General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas

Requirements

• Superior organizational skills
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License


Reports to:

Director of Housekeeping

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

Reservations

Reservations Agent - Full-Time Year-Round with Benefits DETAILS

Description

The Reservations Agent will be responsible for but not limited to handling all incoming reservations calls with efficiency and professionalism, be able to make reservations, cancellations, and answer questions on rates, hotel facilities, services and special promotions:

• Answering telephone calls and greeting potential guests in a friendly manner
• Provide accurate property information regarding room rates, room types, and availability
• Maintain strong organizational and computer skills
• Assist Reservations Manager as needed

Requirements

 • Reservations experience, hotel/resort preferred
• Experience in sales preferred
• Superior customer service skills
• Ability to multi-task
• Strong attention to detail and organization
• Excellent computer skills
• Clear and concise written and verbal communication skills
• Must be able to sit for long periods of time
• Flexibility with regards to weekly schedules is necessary as is being able to work weekends and holidays

COMMENTS: This position is well-suited for individuals who enjoy people, servicing and selling. Working in the Reservations Department gives individuals well-rounded knowledge of the hotel which includes all services, activities, and hotel amenities.


Reports to:

Reservations Manager




Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

Spa

Spa Attendant - Full-Time and Part-time Year-Round DETAILS

Description

Chatham Bars Inn is seeking to hire full-time year-round or part-time year-round Spa Attendants for the locker room.

The Spa Attendant will be responsible for but not limited to the overall cleanliness, organization, and up-keep of the male locker rooms at the Spa, relaxation room, outdoor area & fitness room. In addition, the Spa Attendant will be responsible for greeting orientating the guests to the amenities in locker room and escorting them to the Relaxation Room prior to all treatments.

• Make sure that Leading Hotels of the World & Quality Assurance Standards are adhered to at all times
• Ensure prompt response and follow up to guest’s needs

Requirements

• Superior communication and organizational skills are necessary
• Flexibility for schedules, holidays and weekends may be required
• Ability to work with cleaning chemicals
• Current TIPS Alcohol Certification or comparable alcohol service certification

Reports to:  Spa Director

Nature of Employment:  This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I-9.

Location

Chatham Bars Inn, Spa

Seasonal

Full-time, Part-time, Year-round

Hours Per Week

32+/-

Front Office

PBX Operator - Full-Time Seasonal DETAILS

Description

Chatham Bars Inn is seeking to hire a full-time, seasonal PBX Operator.

The responsibilities include but are not limited to responding to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. In addition, the operator/ coordinator will work directly with various departments including housekeeping, engineering, food and beverage, recreation and the spa on all “Knowcross” follow up items on a daily basis.

Responsibilities:

• Maintains confidentiality, security and integrity of guest and organizational data
• Leading Hotels of the World Service Standards are met with each call
• Ensures release of information is consistent with all privacy policies
• Obtains necessary information and transfers calls to correct extensions
• Provides hotel information to callers as appropriate
• Responds quickly and accurately to disaster and emergency situations as required, remaining calm

Requirements

• Superior organizational skills
• Superior customer service skills including proper telephone etiquette
• Can work well in a team setting as well as individually
• Enjoys a fast-paced environment
• Excellent multi-tasking skills a must
• Follows direction well
• Being flexible with schedules and hours
• Able to work weekends and holidays

Reports to:  Front Office Manager

Nature of Employment:  This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.
 

Location

Chatham Bars Inn

Seasonal

Full-time, Seasonal - through the Fall

Hours Per Week

40 +/-

Start Date

September 11, 2020

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Front Desk Agent - Full-Time Year-Round DETAILS

Description

The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check in and check out process for guests is handled efficiently and professionally. The Guest Service Agent is responsible for but not limited to managing keys, recording and executing wake-up call information, providing directions, assisting in all guest inquiries, and adhering and practicing the Leading Hotels of the World Quality Standards.
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Respond to and manage phone activity including providing general knowledge to callers.
• Provide administrative, reception and program support to management and staff.
• Smile and greet guests in a welcoming manner and use the guest’s name.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Register and assign rooms to guests.
• Maintain a professional appearance at all times.

Requirements

 • Superior customer service skills
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Excellent computer skills and telephone etiquette
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Previous experience preferred but not necessary


Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.





REPORTS TO:

Front Desk Manager

Location

Chatham Bars Inn Property

Seasonal

Full-tme, Year round

Hours Per Week

40 +/-

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Concierge - Full-Time/Part-Time Seasonal - March 2021 Start DETAILS

Description

 The position of Concierge includes but is not limited to ensuring that the needs and requests of hotel guests are met, and that each guest has a memorable stay.

• Adhering to and practicing the Chatham Bars Inn Service Standards which are in line with Forbes Five Star Standards and Triple AAA Five Diamond Standards.
• Meet and exceed the guests’ expectations by being attentive to their needs, pay attention to what they are asking for, and work hard to make their experience the best it can be by delivering in a timely fashion. This also means listening to what is not said as that is where we can capture opportunities to exceed expectations.
• Assist In-house and out of house guests with locating suitable dining, entertainment, boating, and travel accommodations both inside and outside the resort.
• Manage appointments and reservation requests for various dining and recreational activities for Guests and Members.
• Maintain a professional appearance and friendly attitude toward guests, other employees and management staff.
• Conduct themselves in a professional manner at all times to reflect the high standards of the company.
• Assist with rental home guests, Travel agents, and leisure sales manager with locating suitable dining, entertainment, boating, and travel accommodations both inside and outside the resort.

Requirements

 • A minimum of one year experience working in a luxury hotel environment as a lobby concierge or experience in a luxury 5-Star or 5-diamond Resort preferred
• Superior customer service skills- genuinely enjoys working with people
• Excellent written and verbal skills
• Having strong organizational skills is necessary
• Have thorough knowledge of Chatham, Cape Cod, and the Islands (includes main roads, dining options, historical and special attractions, scenic areas, and transportation)
• Must be able to multi-task in a busy environment, one where interruptions are expected
• Problem solving abilities and being able to do so to the satisfaction of the guest is necessary
• Must be able to sit and stand for long periods of time
• Works well under pressure
• Must be able to work weekends and holidays
• Must be flexible with work schedule to accommodate working AM and PM shifts as needed to meet business demands.
• Fluency in English is necessary, ability to speak additional languages is desired but not required



Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-Time/Part-Time Seasonal

Hours Per Week

25-40

Start Date

March 01, 2021

Executive

Director of Operations - Full-Time Year-Round with Benefits DETAILS

Description

The Director of Operations is responsible for but not limited to administering and managing the operations of Food & Beverage and the operations of the Waterfront to include all programming, food and beverage, and activities for the beach, pool, and boating. This position is responsible for providing quality guest service as per our Chatham Bars Inn Service Standards (Forbes, Leading Quality Assurance, and AAA) and developing the performance of the operating departments. The Director of Operations’ role as an image-maker of the hotel extends to emergency situations, guest challenges and employee concerns and will have a seat on the Executive Committee and will be second to the Managing Director.

Additional Responsibilities:

• Emphasis on adherence to established procedures and standards while ensuring the highest quality guest experience
• Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment
• Focus on achieving the Forbes 5-Star rating through consistent training and modeling of the 5-Star service standards
• Structure builder defines duties, finds creative efficiencies and consistently drives baseline standards
• Lead by example in service and guest care
• Foster employee relations with strong and present leadership
• Develop strategic goals, strategies, procedures, and policies including offering the guests great value in their experience.
• Responsible for obtaining maximum results in the utilization and appearance of the food and beverage outlets, the quality levels, performance, and standards of service.
• Responsible for overseeing the waterfront, pool, and boating operations to ensure a smooth season.
• Coordinate the development, interpretation and implementation of operating procedures, training programs, work schedules, rules and regulations for the staff
• Create and manage all labor costs, budgeting, purchasing, inventory, and maintenance of all food and beverage and beach & pool, and boating equipment and supplies
• Develops new and analyzes existing procedures to provide quality services and increase guest satisfaction
• Work closely with Executive Chef to create revenue driving culinary experiences and programming
• Visible leadership role towards hotel guests by handling guest requests and concerns
• Develop and maintain effective communications between all operating departments.

Requirements

 • Luxury background with high enthusiasm for guest interaction and creating personalized memories
• Three to Five years’ experience as Director of Operations or Food and Beverage Director with high volume banquet business, expertise in budgeting, forecasting and capital expenditures.
• Experience in a 4-star or 5-Star property strongly preferred
• College education or equivalent, hotel or business administration degree preferred
• Organizational skills to function effectively with attention to detail while meeting established deadlines
• Excellent computer skills. Experience with Excel, Outlook, Open Table, and Delphi preferred
• Work in a fast-paced and busy environment
• Communicate effectively in English, both in oral and written form
• Must have excellent interpersonal skills
• Must be able to stand for long periods of time

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

Culinary/Kitchen

Dishwasher - Part-time, year-round DETAILS

Description

Chatham Bars Inn is seeking to a hire part-time, year-round Dishwasher.

Overall responsibility of the Dishwasher is to ensure that product quality and service standards are met and that optimum service is provided to hotel guests. The key responsibilities include but are not limited to:

• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
 

Requirements

• Superior organizational skills
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays


Reports to:

The Executive Steward

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I-9.

 

Location

Chatham Bars Inn

Seasonal

Part-time, Year-round

Hours Per Week

varies

Start Date

December 13, 2019

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Breakfast Cook - Part-time, Year-round DETAILS

Description

Chatham Bars Inn is seeking to hire full-time, seasonal Breakfast Cooks from April through October.

The position of Breakfast Cook includes but is not limited to the preparation and cooking of breakfast menu items for the various restaurants.

• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
 

Requirements

2 years or more of experience in the culinary field
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets

Reports to: Executive Chef

Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Location

Chatham Bars Inn

Seasonal

full-time, seasonal - April through October

Hours Per Week

40 +/-

Start Date

April 06, 2020

End Date

October 30, 2020

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Pastry Cook Full-time, Year-round DETAILS

Description

Responsibilities of the Pastry Cook include but are not limited to the preparation and baking of menu items such as breads, pastries, cookies, cakes, brownies, etc. for the various restaurants.

• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, baking/cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty

Requirements

 • 2 years or more of experience in the culinary field
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets

Reports to:

The Executive Chef

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

Engineering

Painter - Full-Time Year Round with Benefits DETAILS

Description

 The responsibilities of the Painter will include but are not limited to the following:
• Apply protective and decorative coats of paint, wall coverings, varnish, lacquer, and/or other related materials to interior and exterior surfaces of buildings, furniture, and equipment
• Operate spray equipment and other small power equipment.
• Install, repairs, and maintains drywall, wall texturing, and ceiling acoustic texturing.
• Erect various types of scaffolding, staging, ladders, and planks to reach surfaces of work area for Painters and others.
• Apply paints, stains, surface preparatory materials, and undercoating materials to a variety of surfaces, as appropriate, and according to Materials Safety Data Sheets ensuring compliance with hazardous materials guidelines.
• Determine appropriate color for new or replacement applications through consultation with lead painter, and Engineering Management staff.
• Maintain existing paint surfaces through matching and tinting of appropriate paint products.
• Identification, safe handling, and appropriate disposal of paints, stains, preparatory and undercoating materials, and other hazardous materials.

Requirements

 • Knowledge of the tools, equipment, materials, and application techniques common to the painting trade.
• Knowledge and skill in hazardous materials handling, application, and disposal.
• Skill in the preparation and application of paints, stains, and surface preparation materials to a wide variety of surfaces.
• Must be able to bend, stand, lean, and reach for long periods of time.
REPORTS TO:

The Lead Painter and the Director of Property Operations

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

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Maintenance Engineer/HVAC - Full-Time Year-Round with Benefits DETAILS

Description

 The responsibilities of the Engineer include but are not limited to performing general maintenance and repairs in guest rooms/suites, meeting space, restaurant and common areas. The Maintenance Engineer will also perform some repairs on mechanical, electrical, plumbing and kitchen equipment.

• Responds to engineering and maintenance concerns as requested by Chief Engineer and/or the Director of Property Operations
• Performs and/or monitors maintenance and preventative maintenance
projects through the company’s Knowcross PM system with follow through when the project is completed
• Responds to all building related safety concerns
• Maintains departmental compliance with hotel maintenance procedures at all times
• Maintains compliance with zoning rules and regulations
• Adheres to all safety standards put forth by Chatham Bars Inn and OSHA

Requirements

 • Basic knowledge of Electrical, Plumbing & HVAC required
• Hotel or Resort experience preferred
• Must be able to work flexible schedules including weekend, holiday and evening shifts.
• Excellent Communication skills required with staff & guests
• Valid Driver’s license required
• Well organized with the ability to work in a fast pace environment
• Fluency in English (verbal/written) is necessary, ability to speak additional languages is desired but not required

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40

Food & Beverage

Host/Hostess - Immediate openings Part-Time Year-Round DETAILS

Description

The responsibilities of the Host/Hostess include but are not limited to greeting the arriving guests as they enter the restaurant, welcoming them into the establishment and seating them in an efficient manner. The key responsibilities include but are not limited to:

• Greet guests and patrons personally and on the telephone offer appropriate seating arrangements
• Present menus
• Ensure that the menus are clean, orderly, and appropriate for the meal service
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Assist in setting up dining rooms and make reservation arrangements as necessary
• Maintain clean and organized tables and work area
• Assist Restaurant Managers with other tasks as needed

Requirements

 Requirements:

• Exceptional customer service skills- must enjoy working with the public
• Superior organizational skills
• Follows direction well
• Being flexible and motivated
• Must be able to stand and walk for extended periods of time
• Must be able to work early morning or evening shifts, weekends and holidays

Reports to:
Director of Food & Beverage and Restaurant Managers

Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Full-time, Seasonal

Hours Per Week

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Server Assistant - Immediate openings Part-Time Year-Round DETAILS

Description

The responsibilities include but are not limited to assisting the servers in the dining room by setting and resetting tables, refreshing water, carrying trays of food into the dining room, clearing tables, and providing the highest levels of service and professionalism. Performing all duties and adhering to the Leading Hotels of the World Standards.

Requirements

 Qualifications:

• Availability to work through the fall preferred
• Superior organizational skills
• Can work well in a team setting
• Enjoys a fast-paced environment
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible with schedules and hours
• Able to work with cleaning chemicals/products
• Able to work weekends and holidays

Reports to: Restaurant Manager

Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn Property

Seasonal

Hours Per Week

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Director of Operations - Full-Time Year-Round with Benefits DETAILS

Description

The Director of Operations is responsible for but not limited to administering and managing the operations of Food & Beverage and the operations of the Waterfront to include all programming, food and beverage, and activities for the beach, pool, and boating. This position is responsible for providing quality guest service as per our Chatham Bars Inn Service Standards (Forbes, Leading Quality Assurance, and AAA) and developing the performance of the operating departments. The Director of Operations’ role as an image-maker of the hotel extends to emergency situations, guest challenges and employee concerns and will have a seat on the Executive Committee and will be second to the Managing Director.

Additional responsibilities:

• Emphasis on adherence to established procedures and standards while ensuring the highest quality guest experience
• Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment
• Focus on achieving the Forbes 5-Star rating through consistent training and modeling of the 5-Star service standards
• Structure builder defines duties, finds creative efficiencies and consistently drives baseline standards
• Lead by example in service and guest care
• Foster employee relations with strong and present leadership
• Develop strategic goals, strategies, procedures, and policies including offering the guests great value in their experience.
• Responsible for obtaining maximum results in the utilization and appearance of the food and beverage outlets, the quality levels, performance, and standards of service.
• Responsible for overseeing the waterfront, pool, and boating operations to ensure a smooth season.
• Coordinate the development, interpretation and implementation of operating procedures, training programs, work schedules, rules and regulations for the staff
• Create and manage all labor costs, budgeting, purchasing, inventory, and maintenance of all food and beverage and beach & pool, and boating equipment and supplies
• Develops new and analyzes existing procedures to provide quality services and increase guest satisfaction
• Work closely with Executive Chef to create revenue driving culinary experiences and programming
• Visible leadership role towards hotel guests by handling guest requests and concerns
• Develop and maintain effective communications between all operating departments.

Requirements

 • Luxury background with high enthusiasm for guest interaction and creating personalized memories
• Three to Five years’ experience as Director of Operations or Food and Beverage Director with high volume banquet business, expertise in budgeting, forecasting and capital expenditures.
• Experience in a 4-star or 5-Star property strongly preferred
• College education or equivalent, hotel or business administration degree preferred
• Organizational skills to function effectively with attention to detail while meeting established deadlines
• Excellent computer skills. Experience with Excel, Outlook, Open Table, and Delphi preferred
• Work in a fast-paced and busy environment
• Communicate effectively in English, both in oral and written form
• Must have excellent interpersonal skills
• Must be able to stand for long periods of time



Nature of Employment:

This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round

Hours Per Week

40