Cape Cod Employment Opportunities at Chatham Bars Inn
Cape Cod Employment Opportunities at Chatham Bars Inn
Careers at Chatham Bars Inn
Thank you for your interest in employment opportunities at Chatham Bars Inn. The following information will help you with the application process and give you answers to the most frequently asked questions.
As Cape Cod’s most beautiful address, Chatham Bars Inn employs only highly motivated, well-skilled and gracious associates who are looking to excel both personally and professionally. You will be expected to commit yourself to excellence, outstanding guest service and a positive attitude toward your work and fellow associates. By doing so, you will be following our mission to create a unique and memorable guest experience enveloped in charm and gracious service.
The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.
Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.
Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.
The summer season begins in early June and continues through Labor Day Weekend. Our summer associates are a vital part of our ability to provide the very best for our guests and therefore must be willing and able to remain with us until the end of the season. If you are a student who is required to return to school before that time, please give us accurate information as to your return-to-school plans, as we will be checking your information against your school's official schedule. If you are able to stay with us through our very busy conference season, running through September, October and early November, please be sure to give us that information.
Thank you.
Filter By Department
Grounds
Grounds Worker - full-time, year-round with Benefits DETAILS
Description 
The Grounds Worker is responsible for but not limited to overall care of lawns and plantings of shrubs, annuals, and trees, clearing of roads and walkways, rubbish removal, snow removal, tool and equipment maintenance and other related work.
Requirements
• Prior landscaping and gardening experience preferred
• Proper knowledge of tools and equipment usage and maintenance including riding and push mowers, hedge trimmers, leaf blowers, string trimmers and other related equipment is required
• Experience planting shrubs, perennials and annuals is preferred
• Working on weekends(either a Saturday or Sunday during season, schedule changes in winter time based on snow conditions)
• Snow removal experience preferred (snow blowers/snowplowing)
• Ability to work outside in all weather conditions. (Winter snow removal, Rain and Summer heat)
Reports to: Grounds Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
Housekeeping
Housekeeping Manager - Full-Time Year-Round with Benefits DETAILS
Description
• Make sure the Supervisors, Room and House Attendants are performing their duties according to the training program provided by the Chatham Bars Inn.
• Conduct pre-shift meetings and review all information pertinent to the days and/or evening’s activities.
• Assist the Department Head in matters of recruiting, hiring, firing, and disciplinary actions.
• Assist in resolving all guest and visitor requests in a friendly and efficient manner according to the standards of this Hotel and the standards set by Chatham Bars Inn Service Standards.
• Maintain accurate and legible recordings of all staff and guest incidents.
• Have proper knowledge of cleaning supplies and chemicals used on property.
• Make sure staff is in proper uniform and wearing their nametag.
• Maintain complete knowledge of the property including guestrooms, function and meeting locations, parking areas, and also be able to provide clear walking and driving directions to those areas.
Requirements
• Ability to multi-task and work well independently as well as in a team setting
• Basic computer skills are necessary
• Demonstrated leadership abilities
• Superior communication skills
• Ability to go up and down stairs
• Ability to bend over and lift a box weighing 30 pounds from the floor, and carry it 20 feet before setting it down.
• Valid driver’s license
REPORTS TO: Director of Housekeeping
Status: Exempt-ADMIN
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location
Seasonal
Hours Per Week
Housekeeper - FulltTime Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Requirements
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Houseman - Full-Time Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas
Requirements
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Spa
Massage Therapist - 2020 Season DETAILS
Description
Responsible for but not limited to performing spa body treatments as set forth on our menu of services relative to body and massage therapies. Responsible for maintaining all inventories relative to the accomplishment of all massage and body therapies, inclusive of products and equipment.
Requirements
• Must possess the ability to interpret documents, such as, memos, safety rules and policy & procedure manuals
• Requires a flexible schedule based on business, client, and staffing demands
• At least one weekend day is required
• Schedule requires a minimum of 32 hours per week
• Minimum of 1 years’ experience as Massage Therapist/Body Worker or equivalent managerial experience
• Current Massachusetts Licensure necessary
• National Certification appreciated
• Guest service experience necessary
• Must be able to stand for a minimum of 6 hours a day
• Must be able to push, pull, tug, lift, and carry up to 50 lbs. in the preparation of all treatments and training for treatments
Work environment is fast paced, where guest satisfaction is a primary objective. Must be able to work in an environment where guests are scantily clad or disrobing for services.
Reports to:
Spa Director
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Location
Seasonal
Hours Per Week
Start Date
End Date
Nail Technician - 2020 Season DETAILS
Description
Requirements
• Minimum one year experience as a licensed nail technician.
• Individual must possess proficient nail skills, and be willing & able to learn more.
• Must possess the ability to understand and adhere to safety rules and policy & procedure manuals.
• Requires a flexible schedule based on business, client, and staffing demands. At least one weekend day is required.
• Must be able to sit for a minimum of 6 hours a day. Must be able to push, pull, tug, lift, and carry up to 50 lbs. in the preparation of all treatments and training for treatments.
Reports to:
The Spa Director
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Front Office
PBX Operator - Full-Time Year Round DETAILS
Description
The responsibilities include but are not limited to responding to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. In addition, the operator/ coordinator will work directly with various departments including housekeeping, engineering, food and beverage, recreation and the spa on all “Knowcross” follow up items on a daily basis.
Responsibilities:
• Maintains confidentiality, security and integrity of guest and organizational data
• Leading Hotels of the World Service Standards are met with each call
• Ensures release of information is consistent with all privacy policies
• Obtains necessary information and transfers calls to correct extensions
• Provides hotel information to callers as appropriate
• Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Requirements
• Superior customer service skills including proper telephone etiquette
• Can work well in a team setting as well as individually
• Enjoys a fast-paced environment
• Excellent multi-tasking skills a must
• Follows direction well
• Being flexible with schedules and hours
• Able to work weekends and holidays
Reports to: Front Office Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Night Auditor - Full-Time Year-Round with Benefits DETAILS
Description
The role of the Night Auditor involves auditing the daily guest ledgers and handling the duties of both the front desk and the accounting department. The responsibilities include but are not limited to balancing daily reports and receipts for the rooms and restaurants, checking hotel guests in and out, and all evening guest inquiries. The Night Auditor must ensure the accuracy of all charges to the guest folios.
• Post and balance charges in a timely and efficient manner
• Run various reports for the accounting department
• Complete and input with accuracy all night audit reports
• Make room reservations and provide information and services to guests
• Ensure that Leading Hotel Quality Service Standards (Leading Hotels of the World, Forbes, and AAA), policies and procedures are properly understood and followed
• Present a professional appearance
• Handle all guest complaints and comments relating to the department tactfully
• Ensure that the LHW Standards is continuously refreshed, maintained and used effectively
• Cooperate and coordinate teamwork with other departments
• Perform any other reasonable duties as required by the Front Office or Resort Manager
Requirements
• Previous night auditor experience preferred
• Superior customer service skills
• Demonstrated leadership skills
• Ability to understand and carry out instructions
• Ability to multi-task
• Experience in Micros and Opera systems preferred
• Strong attention to detail and organization
• Basic math and accounting skills necessary
• Excellent computer skills
• Ability to work independently
• Ability to work overnight hours
Reports to:
Front Office Manager
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Assistant Relief Overnight Manager - Full-Tme, Year-Round with Benefits DETAILS
Description
• Manage and monitor activities of all employees in the front office and ensuring they adhere to the standards of excellence and to the guidelines set forth in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.
• Maintain professional and high-quality service-oriented environment at all times
• Act as Manager-on-Duty for the hotel assisting guests, solving problems, acting on complaints and disturbances, special requests and any other issues that may arise
• Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate front office activities with other departments
• Informal overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests
• Run varies reports for the accounting department
• Complete and input with accuracy all night audit reports
• Make room reservations and provide information and services to guests
• Ensure that the Chatham Bars Inn standards, to include, Forbes, Leading Quality Assurance, and AAA, policies, procedures are properly understood and followed
• Work closely with the resort’s departments
• Be aware of and be able to enforce all fire, life, and safety procedures
• Perform any reasonable duties as required by the Front of House Manager and Director of Rooms
Requirements
• Valid driver’s license
• Previous night auditor experience preferred
• Superior customer service skills
• Present a professional appearance
• Demonstrated leadership skills
• Ability to understand and carry out instructions
• Ability to multi-task
• Experience in Opera systems preferred
• Strong attention to detail and organization
• Basic math and accounting skills necessary
• Excellent computer skills
• Ability to work independently
• Ability to work overnight hours, weekends, holidays
Reports to:
Night Manager
Status: Hourly Staff
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Location
Seasonal
Hours Per Week
Assistant Guest Experience Manager - Full-Time Year Round DETAILS
Description
• Create Daily and Weekly reports highlighting the upcoming arrivals and in house VIP’s
• Forecast and detail the needs of the arriving VIP Guests.
• Work with all levels of VIPs and contact them pre-arrival to anticipate all needs to include:
- Guest arrival time
- Curbside check in if applicable
- Restaurant reservations (up selling our in house operation)
- Activities, boating, cabana reservations
- Fridge stocking of soft drinks and water
- Occasion small event planning (birthday cakes, private dinners)
- Spa appointments
- Travel arrangements
- Historical data entries (children’s names/ages, allergies, guest preferences etc.)
- Pet process to include policy review and pet amenities
• Understand the process of achieving the best possible profitability and maximization of revenue in Rooms and Food and Beverage Departments by referrals and upselling
• Organize team meetings and daily operations meetings
• Ensure all team members are maintaining the standards of personal presentation and hygiene
• Ensure all shifts are adequately staffed to meet the business demand when scheduling the manpower
• Lead resort in overall communication of hotel and local offerings
• Fill out amenity request forms, print welcome cards, and ensure all areas have theirs ready for arriving guests
• Select, coordinate, and refresh amenity deliveries as required (including flower deliveries)
• Meet and greet each guest personally
• As part of the Manager on Duty team monitor every day of guest stay, resolve challenges and follow up to ensure guest satisfaction
• Provide a level of service in accordance with Forbes Five star standards and guidelines
• Partner with the Guest Services and Front Desk Managers to ensure a flawless arrival and departure experience
• Ensure Concierge Desk is staffed appropriately to business levels and that all communication is timely, accessible, and accurate for the guest and employees alike
• Onboard and train seasonal Guest Relations Coordinator
• Log all internal and guest related incidents into Knowcross to include factual account and cost of recovery
• Ensure contracts for all local offerings or third party bookings are accurate and yield the proper pricing and fees for the hotel
Requirements
• Experience in luxury hospitality services
• A minimum of 2 years management or supervisory experience
• Effective written and verbal communication skills,
• Superior customer service and interpersonal skills
• Ability to work weekends, holidays and long hours when necessary
• Well groomed and professional in appearance
• Superior organizational skills
• Can work well in a team setting as well as independently
• Enjoys a fast-paced environment
• Excellent multi-tasking skills
• Follows direction well
• Can sit, stand, and walk for extended periods of time
• Being flexible with schedules and hours
• Most importantly, you must really enjoy people and providing superior service each and every day
Reports to: Front Office Manager
Status: Exempt-ADMIN
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Location
Seasonal
Hours Per Week
Concierge - Full-Time Year-Round DETAILS
Description
• Adhering to and practicing the Chatham Bars Inn Service Standards which include, Leading Hotels of the World, Forbes, and AAA Standards.
• Meet and exceed the guests’ expectations by being attentive to their needs, pay attention to what they are asking for, and work hard to make their experience the best it can be by delivering in a timely fashion. This also means listening to what is not said as that is where we can capture opportunities to exceed expectations.
• Assist guests with locating suitable dining, entertainment, boating, and travel accommodations both inside and outside the resort.
• Manage appointments and reservation requests for various dining and recreational activities.
• Maintain a professional appearance and friendly attitude toward guests, other employees and management staff.
• Conduct themselves in a professional manner at all times to reflect the high standards of the company.
Requirements
• Superior customer service skills- genuinely enjoys working with people
• Excellent written and verbal skills
• Having strong organizational skills is necessary
• Have thorough knowledge of Chatham, Cape Cod, and the Islands (includes main roads, dining options, historical and special attractions, scenic areas, and transportation)
• Must be able to multi-task in a busy environment, one where interruptions are expected
• Problem solving abilities and being able to do so to the satisfaction of the guest is necessary
• Must be able to sit and stand for long periods of time
• Works well under pressure
• Must be able to work weekends and holidays
• Must be flexible with work schedule
• Fluency in English is necessary, ability to speak additional languages is desired but not required
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Front Desk Agent - Full-Time Year-Round DETAILS
Description
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Respond to and manage phone activity including providing general knowledge to callers.
• Provide administrative, reception and program support to management and staff.
• Smile and greet guests in a welcoming manner and use the guest’s name.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Register and assign rooms to guests.
• Maintain a professional appearance at all times.
Requirements
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Excellent computer skills and telephone etiquette
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Previous experience preferred but not necessary
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
REPORTS TO:
Front Desk Manager
Location
Seasonal
Hours Per Week
Waterfront
Beach and Pool Attendant - August through late September DETAILS
Description
• Responsible for the operation, cleanliness and maintenance of pool, beach and Waterfront
• Handling equipment rentals, set up and clean up
• Assisting guests throughout the day with towels, cabanas, equipment rentals, lounge chairs and many other important services
Requirements
• Current certification in CPR and First Aid
• Ability to perform job functions with great attention to detail, speed and accuracy
• Ability to prioritize and organize
• Able to follow direction thoroughly
• Previous experience working around pools or in the hospitality industry
• Previous training in guest relations
• Able to work under variable temperature & weather conditions (hot, humid, cool, sunny, rainy, etc.)
• Exposed to water and chemicals that may be hazardous if used improperly
REPORTS TO:
Operations Manager & Waterfront Director
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Culinary/Kitchen
Dishwasher - 2020 Season DETAILS
Description
Overall responsibility of the Dishwasher is to ensure that product quality and service standards are met and that optimum service is provided to hotel guests. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to: The Executive Steward
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
End Date
Dishwasher - Part-time, year-round DETAILS
Description
Overall responsibility of the Dishwasher is to ensure that product quality and service standards are met and that optimum service is provided to hotel guests. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to:
The Executive Steward
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Location
Seasonal
Hours Per Week
Start Date
Breakfast Cook - 2020 Season DETAILS
Description
The position of Breakfast Cook includes but is not limited to the preparation and cooking of breakfast menu items for the various restaurants.
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
Reports to: Executive Chef
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location
Seasonal
Hours Per Week
Start Date
End Date
Steward/Overnight Cleaner - 2020 Season DETAILS
Description
Overall responsibility of the Overnight Steward is to ensure that product quality and service standards are met during the overnight shift. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Superior organizational skills
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Report to: Executive Steward
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
End Date
Banquet Cook - 2020 Season DETAILS
Description
Responsibilities of a Banquet Cook include but are not limited to the preparation and cooking of menu items for the various kitchens. The Banquet Cook will efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking. The Banquet Cook performs other duties in the areas of food and final plate preparation with efficiency, proper presentation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
• Can stand for long periods of time
• Able to lift up to 50 lbs.
• Flexible with work schedule and can work holidays and weekends.
Reports to: The Executive Chef
Status: Non-exempt
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
End Date
Line Cook - 2020 Season DETAILS
Description
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
Reports to:
The Executive Chef
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Cafeteria Attendant - 2020 Season DETAILS
Description
• Cleaning the cafeteria (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain all equipment (soda machine, cold table, hot table)
• Fill and maintain the salad bar as well as all hot/cold food
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to: The Executive Steward and Executive Sous Chef
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Engineering
Assistant Chief Engineer Full-Time, Year-Round with Benefits DETAILS
Description
• Assists the Director of Property Operations and Engineering by the constant oversight of the care and upkeep of the physical building, mechanical equipment, electrical systems, heating and cooling systems, and pools all according to federal, state, and local regulations;
• Will assist the Chief Engineer with hiring and terminations;
• Will actively train, support, coach, and evaluate staff;
• Proper and consistent managing of costs, both labor and products/supplies, and actively monitor and maintain the checkbook accounting, Yardi, and receipts;
• Conduct regular inspections of facilities, grounds, HVAC, electrical and plumbing;
• Consistently manages preventative maintenance plans and checklist for facilities and equipment and work closely with Housekeeping, Spa, Food & Beverage, Kitchen, and other associated departments to achieve successful results;
• Manage labor costs by appropriate scheduling and monitoring;
• Create and manage staff schedules’
• Assist the Director of Property Operations and Engineering in executing the routine schedule of testing fire systems, sewage treatment and pumping systems;
• Order and manage the inventory of maintenance supplies, parts, and equipment;
• Regular attendance and participation in Safety Committee meetings and react to, find solutions, and attend to areas of concern;
• Will provide support to any other tasks or responsibilities as instructed by the Director;
Requirements
• This is a hands-on Assistant Chief Engineer position, working in the field with the engineering crew is essential to the job;
• This position has the responsibility of being on-call at times during the evenings, weekends, and holidays as arranged and scheduled by the Director of Property Operations and Engineering;
• High-level of knowledge and experience HVAC, electrical and plumbing systems and construction principles is preferred;
• Strong management and leadership skills are required;
• Excels in vendor relationships, time management, and organizational and problem-solving skills;
• Excellent and effective oral and written communication and interpersonal skills;
• Good computer skills are necessary;
Reports to:
Director of Property Operations and Engineering
Status:
Exempt-EXEC
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason. Similarly, the Company may terminate the employment relationship at any time with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location
Seasonal
Hours Per Week
Food & Beverage
Bartender - 2020 Season - July through mid October DETAILS
Description
The responsibilities of the Bartender include but are not limited to providing the utmost in customer service and care as you prepare drink and food orders for guests in your bar. You will be required to be attentive to your guests at all times and anticipate their needs so as to create and maintain a high service level and exceptional experience with each and every guest. Additional responsibilities and duties:
• Learn, practice, and maintain all Chatham Bars Inn Company Service Standards
• Record drink orders accurately and immediately after receipt into the register system
• Accept guest payment, process credit card charges and make change (if applicable)
• Wash and sterilize glassware
• Prepare garnishes for drinks and replenish snacks for bar patrons
• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation
• Clear and reset tables in bar area
• Present drink menus, make specific recommendations and answer questions regarding beverages
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
• Receive and serve food orders to guests seated at the bar.
• Assist the restocking and replenishment of bar inventory and supplies
• Learn and formally address the guest’s names during service
• Adhere to all hygiene and sanitary standards
• Thank guests for their visit and invite them to return
• Attends all scheduled employee meetings and brings suggestions for improvement
• Must arrive on time and in a complete, clean, pressed uniform for all scheduled shifts
Requirements
• Strong customer service skills necessary
• Must be available to work varying shifts, be flexible, work holidays and weekends and stay until close or end of scheduled shift
Must have the ability to handle money and operate a point-of-sale system
Be able to work in a standing position for long periods of time
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
• Be willing to follow direction and ask questions for clarification if needed
• Be able to work in a fast paced restaurant environment
• Must posses a positive attitude and work well with other team members
• Must be able to speak and write in English
• Must be able to work independently as well as in a team setting
• Current TIPS Alcohol Certification or comparable alcohol service certification
Reports to: Restaurant Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
End Date
Host/Hostess - July through October 15th DETAILS
Description
• Greet guests and patrons personally and on the telephone offer appropriate seating arrangements
• Present menus
• Ensure that the menus are clean, orderly, and appropriate for the meal service
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Assist in setting up dining rooms and make reservation arrangements as necessary
• Maintain clean and organized tables and work area
• Assist Restaurant Managers with other tasks as needed
Requirements
• Exceptional customer service skills- must enjoy working with the public
• Superior organizational skills
• Follows direction well
• Being flexible and motivated
• Must be able to stand and walk for extended periods of time
• Must be able to work early morning or evening shifts, weekends and holidays
Reports to:
Director of Food & Beverage and Restaurant Managers
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Server Assistant - July through October 15th DETAILS
Description
Requirements
• Availability to work through the fall preferred
• Superior organizational skills
• Can work well in a team setting
• Enjoys a fast-paced environment
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible with schedules and hours
• Able to work with cleaning chemicals/products
• Able to work weekends and holidays
Reports to: Restaurant Manager
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
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