Cape Cod Employment Opportunities at Chatham Bars Inn
Cape Cod Employment Opportunities at Chatham Bars Inn
Careers at Chatham Bars Inn
Chatham Bars Inn Resort & Spa, a 4-Star, 4-Diamond luxury resort is located in the town of Chatham, on Cape Cod, in Massachusetts. The resort and its location are steeped in history and rich in a service-oriented culture. Chatham Bars Inn sits high upon a bluff with sweeping views of Pleasant Bay and the Atlantic Ocean. Our understated luxury and premium amenities coupled with a staff of passionate service providers creates an experience for guests that is thoroughly enjoyable and memorable.
There are 4 full-service restaurants, 217 guestrooms; 15,000 sq. ft. of dedicated meeting space plus another 7,000 sq. ft. in additional space for meetings & events. Our 8-acre farm is the source for our fresh vegetables, herbs, and fruits. Chatham Bars Inn boasts an award-winning Spa, two pools, and a bevy of outdoor activities that includes biking, kayaking, tennis, yoga, power walks, and a quarter mile of private beach. Our boat fleet is extensive and provides enjoyment such as whale watching, deep sea fishing, seal cruises, sunset cruises, water tours, and trips to the islands of Nantucket and Martha's Vineyard.
Chatham Bars Inn is a wonderful place to work as it offers so much including great benefits, a positive culture and environment that fosters growth and enjoyment in what we do. Working with seasoned and passionate professionals who value each other and share in the same goal of consistency in quality service just makes the daily work experience pleasurable.
Our four restaurants are defined by our Chef’s creative touches, local products and fresh seafood. Our farm grows the finest vegetables and our Chefs enjoy creating delicious dishes using those very same vegetables…they even get to select and pick the items themselves! Working with the best culinary talents in an environment where everyone participates, learns, and is motivated by the local resources is one of the many reasons why working at Chatham Bars Inn is truly special.
The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.
Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.
Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.
Thank you.
Filter By Department
Bell/Valet
Shuttle Driver - Seasonal DETAILS
Description 
• Transporting employees to and from work
• Assisting the Bell/Valet department with rides, valet and luggage for guests
• Maintaining the cleanliness of all Guest Services vehicles daily.
• Completing daily inspections of all vehicles
• Provide other departments with assistance if needed
• Assisting with guest inquiries
• Maintaining communication with the Front Desk at all times
• Respond to and manage phone activity at the Bell station and on company radios
• Maintain a professional appearance at all times
Requirements
• Valid Driver’s License
• Ability to multi-task
• Ability to work well in a fast-paced and diverse environment
• Strong attention to detail and organization
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to drive for long periods of time during shift(s)
• Previous experience preferred but not necessary
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Location
Seasonal
Hours Per Week
Bell/Valet - Full-Time Year-Round with Benefits DETAILS
Description
• Greeting the guest upon arrival
• Smile and greet guests in a welcoming manner and use the guest’s name
• Assisting with their luggage and motor vehicle
• Escorting the guest to their room
• Provide room orientation in addition to hotel orientation via maps and directions
• Assisting with guest inquiries
• Communications with the Front Desk at all times
• Respond to and manage phone activity at the Bell station and company radios
• Maintain a professional appearance at all times
Requirements
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Able to move quickly to retrieve guests vehicles
• Previous experience preferred but not necessary
Location
Seasonal
Hours Per Week
Grounds
Grounds Supervisor - IMMEDIATE START - Full-Time Year-Round with Benefits DETAILS
Description
The Grounds Supervisor will work with the grounds team to assure quality craftsmanship in all facets of grounds care such as: lawn maintenance, ornamental pruning, annual installation, planting shrubs/trees, working with fine gardener, some tree work, cleaning the beach with tractor, mulching, weeding and snow removal. Responsibilities include but are not limited to:
• Working with grounds crew to execute scheduled assignments
• Meeting with manager to set priorities of day-to-day operation
• Evaluating and verifying employee performance through the review of completed work, assignments and work techniques
• Coordinate with outside vendors, landscapers etc.
• Maintenance and repair of irrigation system
• Supervision of beach maintenance
• Assist with winter operations: plowing, sanding etc.
• All other duties as assigned by Grounds manager.
Requirements
• Knowledge of tools and equipment maintenance, trimmers, leaf blowers, and other related equipment is required.
• Plant knowledge, planting skills, tree and shrub care, pruning.
• Ability to speak Spanish is a plus but not required
• Tractor experience a plus but not required
• Snow removal/snow plow operation is a plus but not required. Schedule varies during winter time based on snow storms
• Valid Driver's License
• Must be able to work weekends and be flexible with schedule. Required overtime during spring planting season
Reports to: The Grounds Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeping
Turn Down Attendant - Part-time, Year-round, Evenings DETAILS
Description
The Turndown Attendant is responsible for but is not limited to creating an inviting and comfortable evening guest accommodation in accordance to standards and procedures of guestrooms and public areas as set forth by Forbes, AAA, Leading Hotels of The World and Chatham Bars Inn.
General Responsibilities Include:
• Ensure occupied and vacant guestrooms receive service that meets the standard as demonstrated by Housekeeping supervisory staff during initial training
• Maintain cleanliness of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items if necessary
• Efficiently turn down bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Performs other related duties as assigned by the manager
Requirements
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follows directions well
• Able to meet deadlines
• Able to lift up to 50lbs.
• Being flexible and motivated
• Professional appearance and grooming
Reports to: Housekeeping Manager
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Start Date
Houseman - $1000 SIGNING BONUS! Full-Time Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas
Requirements
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeper - $1000 SIGNING BONUS! Full-time, Year-round with Benefits DETAILS
Description
Requirements
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Qualifications:
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeper - $1000 SIGNING BONUS! Part-time, Year-round DETAILS
Description
Requirements
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Qualifications:
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Houseman - $1000 SIGNING BONUS! Full-Time, Year-Round with Benefits DETAILS
Description
General Responsibilities Include:
• Delivering guest requested items
• Maintaining cleanliness of the housekeeping break room and storage areas
• Assisting room attendant where necessary
• Removing trash, linen and terry from closets and multi-purpose units
• Delivering supplies, linen and terry to closets and multi-purpose units
• Ensuring all closets and multi-purpose units are kept clean and organized
• Vacuuming and moping hallways, staircases, closets
• Dust and/or polish all surfaces in guestrooms and/or all public areas
• Reporting any maintenance deficiencies, guest requests or complaints to Supervisor
• Carpet maintenance of guestrooms and public areas
Requirements
• Can work well independently as well as in a team setting
• Follows direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Valid Driver’s License
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeper - $1000 SIGNING BONUS! Full-Time Extended Seasonal DETAILS
Description
General Responsibilities Include:
• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures
Requirements
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Housekeeping Coordinator - $1000 SIGNING BONUS! Full-Time Year-Round/Full-Time Extended Seasonal with option to work a 4 day work week DETAILS
Description
General Responsibilities Include:
• Creating work assignments for Engineering, Room, House and Lobby Attendants through the KnowCross System, Dispatching guest requested items
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards including the inspection of guest rooms.
• Administer equipment maintenance programs such as vehicle, vacuum, cell phone, crib and rollaway beds to ensure items are well maintained.
• Answer guest calls, anticipate guests’ needs, respond promptly and ensure follow up
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain knowledge of all guest room layouts, bed types, decor, appointments, amenities, locations, numbers/names.
• Update a current and updated room status report, communicating waitlisted items with the Front Office and Housekeeping Supervisors
• Monitor and track status of out-of-order rooms; update accordingly.
• Administer Lost & Found, Keys and Phones
Requirements
• Can work well independently as well as in a team setting
• Follow direction thoroughly
• Understand guest’s service needs
• Work with Minimal Supervision
• Computer Skills including Outlook, Excel, Internet Explorer
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
Reports to:
Director of Housekeeping
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Public Area Attendant - Full-Time Year-Round/Extended Seasonal DETAILS
Description
Requirements
• Continuously uses chemicals to clean and sanitize the public restrooms including sinks, mirrors, walls, toilets and floors. Stocks the restrooms with sufficient paper products and amenities.
• Sweeps, vacuums, extracts, scrubs, waxes, and polishes public area floors both interior and exterior.
• Cleans and polishes furniture and upholstered items, ensuring they are always in the best condition.
• Dusts furniture, wash walls, ceiling, woodwork, windows, door panels, and sills.
• Welcomes guests and creates a hospitable experience.
Requirements:
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
Location
Seasonal
Hours Per Week
Assistant Director of Housekeeping - Full-Time Year-Round with Benefits DETAILS
Description
• Managing day-to-day activities of the housekeeping department; hiring, planning, scheduling, and organizing staff to ensure proper coverage
• Fosters high morale, promotes a positive work environment built on effective communication and mutual respect for one another
• Promote teamwork and motivation through daily communication
• Communicate and enforce policies and procedures
• Conduct pre-shift meetings and review all information pertinent to the day’s activities
• Ensure that special guest requests are met in an efficient manner
• Establish par levels for supplies and equipment
• Must have follow-through process on short-term and long-term programs
• Manage and monitor key control systems to ensure security
• Monitor sound procedures for Lost and Found
• Assist with developing, implementing, and maintaining internal training and development programs for staff
• Ensure that all staff are properly trained and that they have the tools to effectively carry out their daily tasks
• Assist with implementation and maintaining of housekeeping sanitation and cleanliness standards in all areas of staff responsibility
• Ensure prompt response and promote and recognize opportunities to provide guest service above and beyond all expectation
Requirements
• Minimum of 3 years of hotel/resort housekeeping experience
• Minimum of 5 years management experience
• Demonstrated leadership abilities
• Ability to work in a fast paced environment and handle high pressure situations
• Ability to communicate well with customers and all operational departments throughout the Hotel
• Ability to effectively communicate in English, both verbal and written
• Superior communication skills and customer service skills
• Ability to work a flexible schedule to include weekends and holidays
• Able to lift up to 50lbs
Reports to:
Director of Housekeeping
Location
Seasonal
Hours Per Week
Recreation
Assistant Recreation Manager - Full-Time with Benefits DETAILS
Description
The Assistant Recreation Manager is responsible for but not limited to assisting the Recreation Manager with the overall coordination, administration, implementation and management of all resort recreation programs and activities.
• Oversee staff of 20-30+ employees within the following areas: Children’s Programs, Activities Department & Tennis. Oversee & assist waterfront staff when requested & needed.
• Play a hands-on role with Group Recreation programming & execution (teambuilding events, equipment rentals, client event proposals, etc.)
• Assist in the oversight of all department financials including labor costs and controlling expenses
• Assist with onboarding, training and supervising all Recreation staff members
• Continually propose and develop new programs for all age groups (children, adult, seniors, families) to enhance the resort experience
• Create & implement new programs
• Develop guidelines and procedures for new events & activities
• Communicate clearly with all essential departments when executing events
• Attend meetings as requested by Recreation Manager
• Uphold high standards for all recreation programs
• Act as a positive role model, consistently adhering to Chatham Bars Inn values and mission statement
• Analyze areas in need of improvement and propose alternatives or take immediate action
• Purchase supplies in a timely manner, keeping within budget
• Maintain inventory of all supplies needed for activities/events
• Accurate record-keeping (purchase orders, activity attendance, etc.)
• Train staff the proper procedures for posting daily sales
• Create and maintain a high level of energy and moral among staff
• Produce and deliver weekly turndown sheets
• Produce flyers, posters and any other marketing pieces to promote activities
• Evaluate all activities and events
• Resolve guest complaints, ensuring guest satisfaction
• Maintain complete knowledge of and comply with all departmental policies, service commitments and standards
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Maintain positive relations and clear communication at all times, fostering teamwork & motivation
• Be familiar with all hotel services/features and local attraction/activities to respond to guest inquiries accurately
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Enforce all company policies & standards
• Report any damages or maintenance problems to the Supervisor
• Turn over any lost and found items to Housekeeping
• Assist other departments as necessary when requested by the Recreation Manager
• Work overtime hours as requested by the Recreation Manager
• Must have a valid driver’s license with a satisfactory record that meets company standards to be able to drive company vehicles
Requirements
• One+ years management/supervisory experience
• Two+ years’ experience coordinating, participating in and leading a wide range of activities or a related course of study (Recreation & Leisure Studies).
• Excellent customer service skills; able to establish and maintain effective working relationships with guests and other employees
• Excellent verbal & written communication skills
• Ability and willingness to work evenings, weekends and holidays on a rotating schedule
• Current certification in CPR & First Aid.
• Perform job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Follow directions thoroughly
• Work cohesively with co-workers as part of a team
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Maintain confidentiality of guest information and pertinent hotel data
• Office & computer skills
• Ability and willingness to work evenings, weekends and holidays as needed
Desirable:
• Prior experience in training/orienting new staff
• Prior experience in event implementation (Kids programs, Corporate Groups, etc.)
• Experience with Micros, Open Activity, Opera
• Proficiency in foreign languages
REPORTS TO: Recreation Manager
Location
Seasonal
Hours Per Week
Reservations
Reservations Agent - $1000 Sign-on Bonus DETAILS
Description
• Answering telephone calls and greeting potential guests in a friendly manner
• Provide accurate property information regarding room rates, room types, and availability
• Maintain strong organizational and computer skills
• Assist Reservations Manager as needed
Requirements
• Experience in sales preferred
• Superior customer service skills
• Ability to multi-task
• Strong attention to detail and organization
• Excellent computer skills
• Clear and concise written and verbal communication skills
• Must be able to sit for long periods of time
• Flexibility with regards to weekly schedules is necessary as is being able to work weekends and holidays
COMMENTS: This position is well-suited for individuals who enjoy people, servicing and selling. Working in the Reservations Department gives individuals well-rounded knowledge of the hotel which includes all services, activities, and hotel amenities.
This position includes hourly pay plus incentive pay.
Reports to:
Reservations Manager
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Reservations Supervisor - $1000 Sign-on Bonus DETAILS
Description
• Responsible for staffing, training, scheduling, and visually monitoring staff performance
• Monitors Reservations Agents on customer service improvements and operational efficiency
• Answering telephone calls and greeting potential guests in a friendly manner
• Assist Reservations Manager in training staff in all service procedures and communication standards that are outlined in the Standard Operating Procedure Manuals
• Assist in training and leading in Leading Hotels of the World Quality Assurance standards
• Motivate all staff with daily supervision and support
• Field and distribute calls and promptly provide accurate property information regarding room rates, room types, and availability
• Receive and resolve all departmental guest complaints in a timely manner, including follow-up
• Maintain strong organizational and computer skills
• Provide clear direction in advising and instructing staff in details of their work
• Assist in managing and monitoring labor costs, payroll, and supplies
• Assist Reservations Manager as needed
Requirements
• Demonstrated supervisory skills
• Superior customer service skills
• Leadership skills
• Ability to multi-task
• Strong attention to detail and organization
• Solid scheduling experience
• Excellent computer skills
• Clear and concise written and verbal communication skills
REPORTS TO:
Reservations Manager
Location
Seasonal
Hours Per Week
Spa
Spa Attendant - Full-Time Year-Round with Benefits DETAILS
Description
The Spa Attendant will be responsible for but not limited to the overall cleanliness, organization, and up-keep of the locker rooms, relaxation room, treatment rooms, outdoor and pool area, and fitness room at the Spa. In addition, the Spa Attendant will be responsible for greeting, orientating the guests to the amenities in locker room and escorting them to the relaxation room prior to all treatments. The Spa Attendant should be knowledgeable in F&B service. Taking food and beverage orders at the pool and learning POS system is required.
• Ensure prompt response and follow up to guest’s needs
• Understand and adhere to Forbes Standards
Requirements
• Flexibility for schedules, holidays and weekends will be required
• Ability to work with cleaning chemicals
• Current TIPS Alcohol Certification or comparable alcohol service certification
Location
Seasonal
Hours Per Week
Spa Attendant - Part-Time Year-Round DETAILS
Description
• Ensure prompt response and follow up to guest’s needs
• Understand and adhere to Forbes Standards
Requirements
• Flexibility for schedules, holidays and weekends will be required
• Ability to work with cleaning chemicals
• Current TIPS Alcohol Certification or comparable alcohol service certification
Location
Seasonal
Hours Per Week
Nail Technician - Part-Time Year-Round DETAILS
Description
Requirements
• Individual must possess proficient nail skills and be willing & able to learn more.
• Must possess the ability to understand and adhere to safety rules and policy & procedure manuals.
• Requires a flexible schedule based on business, client, and staffing demands. At least one weekend day is required.
• Must be able to sit for a minimum of 6 hours a day. Must be able to push, pull, tug, lift, and carry up to 50 lbs. in the preparation of all treatments and training for treatments.
Location
Seasonal
Hours Per Week
Front Office
PBX Operator - Full-time, Extended Seasonal DETAILS
Description
Responsibilities:
- Maintains confidentiality, security and integrity of guest and organizational data
- Leading Hotels of the World Service Standards are met with each call
- Ensures release of information is consistent with all privacy policies
- Obtains necessary information and transfers calls to correct extensions
- Provides hotel information to callers as appropriate
- Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Requirements
- Superior organizational skills
- Superior customer service skills including proper telephone etiquette
- Can work well in a team setting as well as individually
- Enjoys a fast-paced environment
- Excellent multi-tasking skills a must
- Follows direction well
- Being flexible with schedules and hours
- Able to work weekends and holidays
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Front Desk Agent - 2022 Season DETAILS
Description
The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check in and check out process for guests is handled efficiently and professionally. The Guest Service Agent is responsible for but not limited to managing keys, recording and executing wake-up call information, providing directions, assisting in all guest inquiries, and adhering and practicing the Forbes Travel Guide, Preferred Hotels & Resorts, and AAA.
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Respond to and manage phone activity including providing general knowledge to callers.
• Provide administrative, reception and program support to management and staff.
• Smile and greet guests in a welcoming manner and use the guest’s name.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Register and assign rooms to guests.
• Maintain a professional appearance at all times.
Requirements
- Superior customer service skills
- Ability to multi-task
- Ability to work well in a fast-paced environment
- Strong attention to detail and organization
- Excellent computer skills and telephone etiquette
- Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
- Well-groomed
- Able to stand for long periods of time during shift(s)
- Previous experience preferred but not necessary
- Must be flexible with work schedule
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Front Desk Agent - Full-Time Year-Round with Benefits DETAILS
Description
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Respond to and manage phone activity including providing general knowledge to callers.
• Provide administrative, reception and program support to management and staff.
• Smile and greet guests in a welcoming manner and use the guest’s name.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Register and assign rooms to guests.
• Maintain a professional appearance at all times.
Requirements
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Excellent computer skills and telephone etiquette
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Previous experience preferred but not necessary
Location
Seasonal
Hours Per Week
Assistant Front Desk Manager DETAILS
Description
• Operate the Front Office properly, efficiently and with profitability, which includes overseeing Guest Service Agents and PBX Staff members.
• Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival)
• Delegate duties and responsibilities to Front Desk colleagues and ensure that work processes are in a logical order
• Ensure proper staffing at all times in all areas
• Ensure that Leading Hotel Quality Standards, policies and procedures are properly understood and followed through among Front Office colleagues
• Assist in compiling annual departmental operating budgets. Control departmental costs to ensure spending is within budget
• Perform all aspects of human resources and training functions, including hiring, performance appraisals, counseling, coaching, training, disciplinary actions, etc. along side the Front Office Managers direction.
• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff
• Handle all guest complaints and comments relating to the department tactfully
• Ensure that the CBI Standards are continuously refreshed, maintained and used effectively and in line with Leading Hotels and Forbes Five Star Standards.
• Cooperate and coordinate teamwork with other departments
• Perform any other reasonable duties as required by the Front Office Manager or Rooms Division Manager
Requirements
• Minimum of 2 years front office and/or supervisory experience
• Demonstrated management skills
• Superior customer service skills
• Demonstrated leadership skills
• Ability to multi-task
• Strong attention to detail and organization
• Sound accounting background, needs to have ability to train subordinate staff in this area
• Excellent computer skills
• Ability to work closely and cohesively with other department managers to ensure optimum guest satisfaction
REPORTS TO:
Front Desk Managers
Location
Seasonal
Hours Per Week
Accounting
Resort Accountant - Full-Time Year-Round with Benefits DETAILS
Description
• Prepare and Post Journal Entries
• Reconcile up to 25% of workpapers
• To take part in monthly inventory process
• To be primary contact for a few resort departments and assisting in the interpretation, training and analysis of accruals and monthly recaps and financial reports.
• Compiling Accurate and Timely financial reports
• To prepare Daily Resort Reports
• To set up Departmental Checkbooks
• Cafeteria and Benefit spreadsheets/Allocations
• Review and account for In House PM accounts, S&P’s
• Review and account for intercompany and real estate taxes
• To assist the Director of Finance with the annual budgeting process as needed
• Other Accounting Projects as needed
Requirements
• Accounting Degree preferred
• Strong excel skills
• Must be able to adhere to deadlines
• Strong time management and organizational skills
• Ability to work with department managers and their concerns in a friendly manner. This involves listening to the nature of the concern, demonstrating concern, and providing positive and proactive solutions.
• Ability to read, write and speak English to communicate effectively with employees and guests.
Reports to: Assistant Director of Finance
Location
Seasonal
Hours Per Week
Culinary/Kitchen
Dishwasher - 2022 Season DETAILS
Description
Overall responsibility of the Dishwasher is to ensure that product quality and service standards are met and that optimum service is provided to hotel guests. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to: The Executive Steward
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Overnight Steward - 2022 Season - Seasonal DETAILS
Description
Overall responsibility of the Overnight Steward is to ensure that product quality and service standards are met during the overnight shift. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Superior organizational skills
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to: The Executive Steward
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Location
Seasonal
Hours Per Week
Cooks, Line Cooks & Breakfast Cooks - Seasonal DETAILS
Description
The responsibilities of the Cook includes but is not limited to focusing on accurately and efficiently cooking meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking. The cook also performs other duties in the areas of food and final plate preparation and presentation, including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Additional responsibilities:
• Prepares a variety of meats, seafood, poultry, vegetables and other food items using broilers, ovens, grills, fryers and a variety of other kitchen equipment
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares item for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Assists in food prep assignments during off-peak periods as needed
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager
Requirements
• High school diploma or equivalent vocational training certificate
• 2 years or more of experience in the culinary field
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to detail, speed, and accuracy
• Must be able to lift up to 50 lbs. and stand for up to five/six hours per shift
• Ability to prioritize, organize, and follow through with assigned tasks
• Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
• Must be flexible with schedules and can work holidays and weekends
Essential:
• Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts, BEO’s and order tickets
• Can communicate with all internal customers efficiently. (stewarding, banquets…)
• Ability to fill out all requisitions properly
• Ability to follow all rules and regulations in employee handbook
• Ability to properly rotate products in walk in cooler
• Clean and maintain equipment properly
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Location
Seasonal
Hours Per Week
Dishwasher - Full-Time Year-Round with Benefits & Seasonal Through Winter DETAILS
Description
Overall responsibility of the Dishwasher is to ensure that product quality and service standards are met and that optimum service is provided to hotel guests. The key responsibilities include but are not limited to:
• Cleaning kitchen wares (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain kitchen equipment
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to:
The Executive Steward
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I-9.
Location
Seasonal
Hours Per Week
Baker - Full-Time Year-Round with Benefits DETAILS
Description
Responsibilities of a Baker include but are not limited to the preparation and baking of menu items such as breads, breakfast pastries, pastries, cookies, cakes, brownies, etc. for the various restaurants and banquets.
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, baking/cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, flour bins, scales, sauté burners, convection oven, bannetones, loading boards, flat top range, freezer and refrigeration equipment
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
• Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read banquet order events and contracts and order tickets
• Can lift up to 50 lbs.
• Can stand for long periods of time
• Flexible with schedule and can work weekends and holidays
Reports to: The Executive Pastry Chef
Status: Non-exempt
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Cafeteria Attendant - Full-Time Year-Round with Benefits DETAILS
Description
Overall responsibility of the cafeteria attendant is to ensure that product quality and service standards are met and that optimum service is provided to our staff. This position is available through September with the possibility of extending into late fall.The key responsibilities include but are not limited to:
• Cleaning the cafeteria (china, glass, silver, etc) while handling it with care to minimize breakage
• Clean and maintain all equipment (soda machine, cold table, hot table)
• Fill and maintain the salad bar as well as all hot/cold food
• Making sure health and state regulations are followed at all times
• Adhere to Hotel specifications and standards
Requirements
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Able to work in an environment with warm temperatures
• Being flexible and motivated
• Must be able to work weekends and holidays
Reports to: The Executive Steward and Executive Sous Chef
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Pastry Cook - Seasonal Through Winter DETAILS
Description
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, baking/cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
Reports to:
The Executive Chef
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the
Location
Seasonal
Hours Per Week
Prep Cook - Full-Time Year -Round with Benefits DETAILS
Description
The position of Prep Cook provides the opportunity to gain valuable work experience with on-the-job training in live professional kitchens. The Prep Cook will prep the mise en place for the menu items and batch production items for the various dining outlets on the property, all under the guidance of professional chefs at Chatham Bars Inn.
Qualifications:
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel.
• Ability to compute basic mathematical calculations.
• Ability to perform job functions with attention to details, speed, and accuracy. Must be able to lift up to 50lbs and stand for up to five hours per shift, five days a week.
• Ability to prioritize, organize, work and follow through with assigned tasks.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays.
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism.
• Ability to work well with others in a team environment.
• Contribute to the growth and success of the team.
Requirements
• Ability to follow recipes; able to increase or decrease recipe as needed.
• Demonstrates good knife skills.
• Ability to season food properly.
• Ability to properly follow all processes that are in place.
• Understands how to read contracts and order tickets.
• Can communicate with all internal customers efficiently. (stewarding, banquets…)
• Ability to fill out all requisitions properly.
• Ability to follow all rules and regulations in employee handbook properly.
• Ability to properly rotate products in walk in cooler.
• Clean and maintain equipment properly.
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no
Location
Seasonal
Hours Per Week
Pantry Cook - Full-Time Year-Round with Benefits DETAILS
Description
• Prepares a variety of cold foods, salads, seafood, proteins, vegetables and other food items using broilers, ovens, grills, fryers and a variety of other kitchen equipment.
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work station area including tables, shelves, sauté burners, convection oven, table top equipment, flat top range and refrigeration equipment.
• Produces and maintains par stocks of dressings and batch production items.
• Handles stores and rotates all products properly.
• Completes required tasks within assigned time frames.
• Assists in food prep assignments during off-peak periods as needed.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the manager.
Requirements
• 2 years or more of experience in the culinary field.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel.
• Ability to compute basic mathematical calculations.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Must be able to lift up to 50 lbs. and stand for up to five/six hours per shift.
• Ability to prioritize, organize and follow through with assigned tasks.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays.
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism.
• Ability to work well with others in a team environment.
• Must be flexible with schedules and can work holidays and weekends.
Essential:
• Contribute to the growth and success of the team.
• Ability to maintain a clean, neat and organized work environment.
• Ability to follow recipes; able to increase or decrease recipe as needed.
• Demonstrates good knife skills.
• Ability to season food properly.
• Ability to properly follow all processes that are in place.
• Understands how to read contracts, BEO’s and order tickets.
• Can communicate with all internal customers efficiently. (stewarding, banquets…)
• Ability to fill out all requisitions properly.
• Ability to follow all rules and regulations in employee handbook.
• Ability to properly rotate products in walk in cooler.
• Clean and maintain equipment properly.
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Steward Supervisor - Full-Time Year-Round with Benefits DETAILS
Description
• Assisting and guiding the Stewards in the department
• Prioritize and organize work assignments
• Assist in establishing par levels and storage requirements for supplies and equipment
• Maintain close communication with the Executive Steward to ensure that the operation is running efficiently
Requirements
• Prior supervisory experience necessary
• Valid Driver’s License a must
• Superior organizational skills
• Paying attention to detail
• Ability to complete multiple tasks simultaneously
• Able to supervise multicultural / bilingual staff
• Able to lift up to 50 lbs.
• Able to meet deadlines
• Pro-active
• Must be flexible with schedule, including working weekends and holidays when necessary
Reports to:
The Executive Steward
Status: Non-exempt, Food & Beverage
Nature of Employment:
This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Location
Seasonal
Hours Per Week
Banquet Cook - Seasonal Through Winter DETAILS
Description
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Portions food products prior to cooking according to standard portion sizes and recipe specifications
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment
• Prepares items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
• Follows proper plate presentation and garnish set up for all dishes
• Handles, stores and rotates all products properly
• Completes required tasks within assigned time frames
• Tracks and reports any food waste
• Assists in food prep assignments during off-peak periods as needed
• Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen
• Cooks only items generated from the restaurant point-of-sale system
• Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Performs other related duties as assigned by the manager-on-duty
Requirements
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel
• Ability to compute basic mathematical calculations
• Ability to perform job functions with attention to details, speed, and accuracy
• Ability to prioritize, organize, work and follow through with assigned tasks. Ability to be a clear thinker, remain calm and resolve problems using good judgment
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism
• Ability to work well with others in a team environment
Contribute to the growth and success of the team
• Ability to maintain a clean, neat and organized work environment
• Ability to follow recipes; able to increase or decrease recipe as needed
• Demonstrates good knife skills
• Ability to season food properly
• Ability to properly follow all processes that are in place
• Understands how to read contracts and order tickets
• Can stand for long periods of time
• Able to lift up to 50 lbs.
• Flexible with work schedule and can work holidays and weekends.
Location
Seasonal
Hours Per Week
Stewarding Supervisor - Full-Time Year-Round with Benefits DETAILS
Description
Assists the Executive Steward in overseeing the day-to-day functions of the Stewarding Department in addition to working alongside the Stewards in the various kitchens. The key responsibilities include but are not limited to:
• Assisting and guiding the Stewards in the department
• Prioritize and organize work assignments
• Assist in establishing par levels and storage requirements for supplies and equipment
• Maintain close communication with the Executive Steward to ensure that the operation is running efficiently
Requirements
• Valid Driver’s License a must
• Superior organizational skills
• Paying attention to detail
• Ability to complete multiple tasks simultaneously
• Able to supervise multicultural / bilingual staff
• Able to lift up to 50 lbs.
• Able to meet deadlines
• Pro-active
• Must be flexible with schedule, including working weekends and holidays when necessary
Reports to: The Executive Steward
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Sous Chef - Farm Events, Seasonal DETAILS
Description
• Manages the line operation, staff, preparation, and food production
• Planning, scheduling, and organizing staff to ensure proper coverage
• Communicate and enforce policies and procedures
• Conduct pre-shift meetings, review and communicate all information pertinent to the day’s activities
• Prepare requisitions for supplies and food items
• Check and control proper storage of all food items in refrigerators and freezers to maintain product freshness.
• Ensure that all staff are properly trained and that they have the tools to effectively carry out their daily tasks
• Maintain sanitation and cleanliness standards
• Ensure prompt response and follow up to staff and guest’s needs alike
• Promote teamwork and motivation through daily communication
Requirements
• Minimum of 2 years supervisory experience
• Experience in managing high-end operations preferred
• Culinary Degree preferred
• Demonstrated leadership abilities required
• Must have superior communication and organizational skills
Reports to:
The Executive Chef
Location
Seasonal
Hours Per Week
Sous Chef - Seasonal DETAILS
Description
• Manages the line operation, staff, preparation, and food production
• Planning, scheduling, and organizing staff to ensure proper coverage
• Communicate and enforce policies and procedures
• Conduct pre-shift meetings, review and communicate all information pertinent to the day’s activities
• Prepare requisitions for supplies and food items
• Check and control proper storage of all food items in refrigerators and freezers to maintain product freshness.
• Ensure that all staff are properly trained and that they have the tools to effectively carry out their daily tasks
• Maintain sanitation and cleanliness standards
• Ensure prompt response and follow up to staff and guest’s needs alike
• Promote teamwork and motivation through daily communication
Requirements
• Minimum of 2 years supervisory experience
• Experience in managing high-end operations preferred
• Culinary Degree preferred
• Demonstrated leadership abilities required
• Must have superior communication and organizational skills
Reports to:
The Executive Chef
Location
Seasonal
Hours Per Week
Junior Sous Chef - Full-Time Year-Round with Benefits DETAILS
Description
The key responsibilities include but are not limited to:
• Prepares a variety of meats, seafood, poultry, vegetables and other food items using broilers, ovens, grills, fryers and a variety of other kitchen equipment.
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
• Prepares item for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating.
• Handles, stores and rotates all products properly.
• Completes required tasks within assigned time frames.
• Assists in food prep assignments during off-peak periods as needed.
• Assist the Sous Chefs in the line operation, preparation, and food production
• Planning, scheduling, and organizing staff to ensure proper coverage
• Communicate and enforce policies and procedures
• Attend pre-shift meetings, review and communicate all information pertinent to the day’s activities with the Sous Chefs
• Assists the Sous Chefs in the preparation of requisitions for supplies and food items
• Check and control proper storage of all food items in refrigerators and freezers to maintain product freshness.
• Ensure that all staff are properly trained and that they have the tools to effectively carry out their daily tasks
• Maintain sanitation and cleanliness standards
• Ensure prompt response and follow up to staff and guest’s needs alike
• Promote teamwork and motivation through daily communication
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the manager.
Requirements
• Experience in managing high-end operations preferred
• Culinary Degree preferred
• Demonstrated leadership abilities required
• Must have superior communication and organizational skills
• High school diploma or equivalent vocational training certificate.
• Ability to communicate clearly and effectively in English with guests, co-workers, and management personnel.
• Ability to compute basic mathematical calculations.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Must be able to lift up to 50 lbs. and stand for up to five/six hours per shift.
• Ability to prioritize, organize and follow through with assigned tasks.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Ability to work well under the pressure of meeting production schedules and timeliness of food displays.
• Ability to handle multiple tasks at one time while maintaining a high level of professionalism.
• Ability to work well with others in a team environment.
• Must be flexible with schedules and can work holidays and weekends.
Reports to:
The Executive Chef and Sous Chef Team
Location
Seasonal
Hours Per Week
Engineering
Painter - Full-Time Year Round with Benefits DETAILS
Description
The responsibilities of the Painter will include but are not limited to the following:
• Apply protective and decorative coats of paint, wall coverings, varnish, lacquer, and/or other related materials to interior and exterior surfaces of buildings, furniture, and equipment
• Operate spray equipment and other small power equipment.
• Install, repairs, and maintains drywall, wall texturing, and ceiling acoustic texturing.
• Erect various types of scaffolding, staging, ladders, and planks to reach surfaces of work area for Painters and others.
• Apply paints, stains, surface preparatory materials, and undercoating materials to a variety of surfaces, as appropriate, and according to Materials Safety Data Sheets ensuring compliance with hazardous materials guidelines.
• Determine appropriate color for new or replacement applications through consultation with lead painter, and Engineering Management staff.
• Maintain existing paint surfaces through matching and tinting of appropriate paint products.
• Identification, safe handling, and appropriate disposal of paints, stains, preparatory and undercoating materials, and other hazardous materials.
Requirements
• Knowledge and skill in hazardous materials handling, application, and disposal.
• Skill in the preparation and application of paints, stains, and surface preparation materials to a wide variety of surfaces.
• Must be able to bend, stand, lean, and reach for long periods of time.
REPORTS TO: The Lead Painter and the Director of Property Operations
Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Job Offers are contingent upon successfully passing the background check and completing the Form I9.
Location
Seasonal
Hours Per Week
Chief Engineer - Full-Time Year-Round with Benefits DETAILS
Description
• Build and maintain vendor and contractor relations
• Maintain compliance with all zoning rules and regulations
• Conduct regular inspections of facilities, grounds, HVAC, electrical, and plumbing
• Provide comprehensive written updates on projects
• Implement preventative maintenance plans and checklist for facilities and equipment.
• Implement and execute the routine schedule of testing fire systems, sewage treatment and pumping systems
• Order and manage the inventory of maintenance supplies, parts and equipment
• Review all work orders to determine reoccurring issues, analyze costs and determine strategies for cost savings.
• Ensure that engineering and grounds personnel have received the necessary training on all corporate maintenance policies and OSHA rules
Requirements
• 5 years maintenance, hotel/resort experience preferred
• Experience in construction and maintenance for multi-building property
• College education with a bachelor’s degree or Associate degree preferred
• High level of knowledge and experience with HVAC, electrical and plumbing systems and construction principles
• Experience with landscaping
• Ability to examine with a solid understanding - blueprints, schematic drawings, layouts, and other visual aids for design and construction projects
• Strong management and leadership skills
• Can lift up to 50 lbs
• Can walk and stand for long periods of time
• Able to bend, pull, and lift
• Excels in negotiation, vendor relationship, financial management, time management, and organizational and problem-solving skills
• Excellent and effective oral and written communication and interpersonal skills
• Good computer skills necessary
• Must be able to work weekends and holidays
• This is a hands-on Chief Engineer position, 50% administrative work 50% field
Reports to:
Director of Engineering
Location
Seasonal
Hours Per Week
Hotel Room Technician DETAILS
Description
• Responds to engineering and maintenance concerns as requested by Engineering Manager and Engineering Coordinator
• Performs all preventative maintenance in Guest Rooms including the company’s Knowcross PM system with follow through when the project is completed
• Maintains departmental compliance with hotel maintenance procedures at all time
Requirements
• Hotel or Resort experience preferred
• Must be able to work flexible schedules including weekend, holiday and evening shifts
• Excellent Communication skills required with staff & guests
• Must be able to work both independently and in teams
• Valid Driver’s license required
• Well organized with the ability to work in a fast pace environment
• Fluency in English (verbal/written) is necessary, ability to speak additional languages is desired but not required
• Additional Requirements include grouting showers, able to caulk tubs, touchup woodwork, and minor carpentry
• Lift requirements of 50lbs or heavier
• Flexible with schedule; can work weekends and holidays
Location
Seasonal
Hours Per Week
Food & Beverage
Food & Beverage Cleaner DETAILS
Description
The Food & Beverage Cleaner is responsible for but not limited to the overall cleanliness of the Restaurants and Event Spaces and reporting deficiencies to ensure all spaces are maintained in accordance to standards and procedures of restaurants and event spaces as set forth by Forbes, AAA, Preferred Hotels and Chatham Bars Inn.
General Responsibilities Include:
• Ensure all restaurants and event spaces of the hotel are cleaned and maintained up to the standard as demonstrated by Food and Beverage supervisory staff during initial training
• Continuously uses chemicals to clean and sanitize the restaurants and event spaces including, mirrors, walls and floors.
• Sweeps, vacuums, extracts, scrubs, waxes, and polishes floors, interior and exterior
• Cleans and polishes furniture and upholstered items, ensuring they are always in the best condition.
• Dusts furniture, wash walls, ceiling, woodwork, windows, door panels, and sills.
• Welcomes guests and creates a hospitable experience
• Performs other related duties as assigned by the manager
Requirements
• Must be able to work early morning hours
• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Must be able to work holidays and weekends with a flexible schedule
• Must be able to communicate well in English verbally and understand written directions
Location
Seasonal
Hours Per Week
Start Date
Food & Beverage Restaurant Manager - Full-Time Year-Round with Benefits DETAILS
Description
• Greeting guests and assigning tables
• Oversees the food & beverage staff
• Handles guest complaints
• Contribute to the achievement of F&B revenue goals
• Strive to increase F&B guest count and total revenue, while maintaining quality of service
• Review staffing needs daily and weekly for efficient management of labor cost
• Ensure accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation
• Ensure proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)
• Weekly scheduling of all F&B outlets
Requirements
• Minimum of 2 years dining room management
• Ability to work weekends and holidays
• Superior customer service skills
• Must be able to stand for long periods of time
• Ability to multi-task
• Strong attention to detail and organization
• Basic computer skills required. Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred
• Clear and concise written and verbal communication skills
• Enjoys a fast-paced work environment
• Must be able to lift up to 40 lbs
• Current TIPS Alcohol Certification or comparable alcohol service certification
Reports to: Director of Operations
Location
Seasonal
Hours Per Week
Dining Concierge - Full-Time Year-Round with Benefits DETAILS
Description
Requirements
• Effective written and verbal communication skills,
• Superior customer service, telephone, and interpersonal skills
• Ability to work for long hours
• Ability to sit for long periods of time
• Superior organizational skills
• Can work well independently as well as in a team setting
• Enjoys a fast-paced environment
• Follows direction well
• Being flexible with schedules and hours (including weekends & holidays)
• Basic computer skills are necessary
Reports to: Director of Food & Beverage & Director of Outlets
Location
Seasonal
Hours Per Week
Host/Hostess DETAILS
Description
• Greet guests and patrons personally and on the telephone offer appropriate seating arrangements
• Present menus
• Ensure that the menus are clean, orderly, and appropriate for the meal service
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Assist in setting up dining rooms and make reservation arrangements as necessary
• Maintain clean and organized tables and work area
• Assist Restaurant Managers with other tasks as needed
Requirements
• Superior organizational skills
• Follows direction well
• Being flexible and motivated
• Must be able to stand and walk for extended periods of time
• Must be able to work early morning or evening shifts, weekends and holidays
Reports to:
Director of Food & Beverage and Restaurant Managers
FT and PT positions available.
Location
Seasonal
Hours Per Week
- Bell/Valet (2) |
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- Accounting (1) |
- Culinary/Kitchen (15) |
- Engineering (3) |
- Food & Beverage (4)
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