Thank you for your interest in employment opportunities at Chatham Bars Inn. The following information will help you with the application process and give you answers to the most frequently asked questions.

As Cape Cod’s most beautiful address, Chatham Bars Inn employs only highly motivated, well-skilled and gracious associates who are looking to excel both personally and professionally. You will be expected to commit yourself to excellence, outstanding guest service and a positive attitude toward your work and fellow associates. By doing so, you will be following our mission to create a unique and memorable guest experience enveloped in charm and gracious service.

The hiring process begins with an application. Each department manager handles his or her own interviewing; therefore, please do not send a resume or application without expressing to us the position(s) for which you are applying. You may apply to more than one department or for more than one position. Please be specific and accurate about your skills and professional experience.

Please apply at our website by clicking on any job listing. To view the available opportunities, click on each department shown. Please do not e-mail us requesting general information.

Once you have presented us with your qualifications, please allow us one week to process your application. You may then follow up with a telephone call or e-mail directly to your targeted department(s). Because we receive hundreds of applications from candidates seeking employment, we are, unfortunately, unable to respond personally to each inquiry. Questions about pay rates and other job conditions should be directed to the specific department at the time of interview.

The summer season begins in early June and continues through Labor Day Weekend. Our summer associates are a vital part of our ability to provide the very best for our guests and therefore must be willing and able to remain with us until the end of the season. If you are a student who is required to return to school before that time, please give us accurate information as to your return-to-school plans, as we will be checking your information against your school's official schedule. If you are able to stay with us through our very busy conference season, running through September, October and early November, please be sure to give us that information.

Thank you.
 

Filter By Department

Front Office

Reservations Agent - full-time, year-round with benefits DETAILS

Description

 Chatham Bars Inn is seeking to hire a full-time, year-round Reservations Agent with benefits that include medical, dental, vision, life, 401 K, vacation-time and sick-time.

The Reservations Agent will be responsible for but not limited to handling all incoming reservations calls with efficiency and professionalism, be able to make reservations, cancellations, and answer questions on rates, hotel facilities, services and special promotions:

• Answering telephone calls and greeting potential guests in a friendly manner
• Provide accurate property information regarding room rates, room types, and availability
• Maintain strong organizational and computer skills
• Assist Reservations Manager as needed

COMMENTS: This position is well-suited for individuals who enjoy providing great customer service and selling via the telephone. Working in the Reservations Department gives individuals well-rounded knowledge of the hotel which includes all services, activities, and hotel amenities.

Requirements

 • Reservations experience, hotel/resort preferred
• Experience in sales preferred
• Superior customer service skills
• Ability to multi-task
• Strong attention to detail and organization
• Excellent computer skills
• Clear and concise written and verbal communication skills
• Must be able to sit for long periods of time
• Flexibility with regards to weekly schedules is necessary as is being able to work weekends and holidays

Reports to: Reservations Manager

Nature of Employment: This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round with benefits

Hours Per Week

40 +/-

Start Date

August 27, 2019

---

Guest Service Coordinator - full-time, year-round with benefits DETAILS

Description

Chatham Bars Inn is seeking to hire a full-time, year-round Guest Service Coordinator with benefits that include medical, dental, vision, life, 401 K, vacation-time and sick-time.

The responsibilities include but are not limited to responding to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. In addition, the operator/ coordinator will work directly with various departments including housekeeping, engineering, food and beverage, recreation and the spa on all “Knowcross” follow up items on a daily basis.

• Maintains confidentiality, security and integrity of guest and organizational data
• Leading Hotels of the World Service Standards are met with each call
• Ensures release of information is consistent with all privacy policies.
• Obtains necessary information and transfers calls to correct extensions.
• Provides hotel information to callers as appropriate.
• Responds quickly and accurately to disaster and emergency situations as required, remaining calm

Requirements

• Superior organizational skills
• Superior customer service skills including proper telephone etiquette
• Can work well in a team setting as well as individually
• Enjoys a fast-paced environment
• Excellent multi-tasking skills a must
• Follows direction well
• Being flexible with schedules and hours
• Able to work weekends and holidays

Reports to:  Front Office Manager

Nature of Employment:  This position is at-will. Employment with the Company is voluntarily entered into and you may terminate the employment relationship at any time, with or without notice and for any reason or no reason. Similarly, the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Job Offers are contingent upon successfully passing the background check and completing the Form I9.

Location

Chatham Bars Inn

Seasonal

Full-time, Year-round with benefits

Hours Per Week

40 +/-

Start Date

August 27, 2019